Accounts Receivable Specialist (Hybrid - Cork, Ireland) in Cork, Colorado at Malwarebytes Inc.

About ThreatDown

ThreatDown is a leader in elite Managed Detection and Response (MDR), purpose-built to empower resource-constrained security teams with high-efficacy protection, without the complexity. As attacks grow faster and more automated, ThreatDown pairs proprietary AI and threat research with analyst judgment to deploy in minutes to deliver high-efficacy protection. Recognized by MRG Effitas, AVLab, and G2, ThreatDown scales security operations to intercept sophisticated attacks at the speed of modern threats. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet YOU.

ThreatDown is looking for..

We are seeking a detail-oriented Accounts Receivable Specialist to join our finance team in Cork, Ireland. The successful candidate will be responsible for managing customer queries, payments issues and billing-related questions, maintain a healthy AR Aging by contacting customers for their overdue balances and supporting the overall accounts receivable process. This role is ideal for someone with problem-solving mindset, critical thinker, excellent communication skills, and experience working in a fast-paced finance environment.

(Hybrid in Cork Ireland 2 Days a week)

Compensation: 35,800 €

What You Will Do:

• Manage and resolve queries from internal stakeholders and customers in our AR inboxes

• Monitor customer accounts and ensure timely collection of outstanding invoices by proactively following up on overdue balances

• Communicate professionally with international customers regarding outstanding invoices, payment status, account queries and disputes

• Monitor and review customer credit card payments on a regular basis, ensuring successful processing and accurate payment allocation. Follow up with customers regarding declined or unsuccessful payments, identify potential system or payment processing issues, and escalate unresolved technical issues to the appropriate Support Team

• Work closely with Sales Team, OM Team and other Finance teams to resolve billing and collection issues

• Support the month-end closing processes by performing AR reconciliation and other accounts reconciliation

• Support internal and external audits by providing accurate documentation and account information

• Identify opportunities to improve AR processes, automation, reporting and overall efficiency

• Participate in projects and initiatives across the global organization

Skills You'll Need to Have:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred

• At least 2 years of experience in Accounts Receivable, Credit & Collections, or a similar finance role in a multinational or international organization

• Strong understanding of accounts receivable processes, reconciliations and collections

• Good Excel skills

• Experience with ERP NetSuite is highly desirable

• Strong analytical and problem-solving skills with a high level of attention to detail

• Excellent written and verbal communication skills in English

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage

• Employee Referral Bonus Program 

• Wellness programs  

• Comprehensive Time Off policy

• An opportunity to do something great for yourself and the world!

(Benefits and Perks subject to change by country/region)