Pre-Service Financial Concierge - Patient Financial Experience - Fulltime, Days in Arlington, Texas at Texas Health Resources

Pre-Service Financial Concierge

Fast-paced, high-volume Call Center looking for a top skilled Financial Concierge

Work location: 612 East Lamar Arlington, Texas 76011

Work environment: Patient Financial Experience - Remote, but onsite training may be required

Work hours: Full-time, 40 hours weekly; Monday thru Friday, (10am - 6:30pm)

Department Highlights:

• Monthly Bonus Opportunity based on performance

• Remote Position

• Opportunity to enhance your goals and values

Here's What You Need:

• High School Diploma or equivalent (REQUIRED)

• Two years of experience in a hospital CBO customer service or Call Cente environment (REQUIRED)

• Working knowledge of Medical Terminology and understanding of reimbursement methodologies (REQUIRED)

• CHAA -Certified Healthcare Access Associate upon hire (PREFERRED)

• What You Will Do:

• Receive calls from patients/guarantors regarding financial questions on their account(s) balance consisting of estimate , deposits/payments, payment plans.

• Financial Clearance for Patient Arrival - Review High Dollar, OON, Limited benefit Work Ques

• Complete work queues within 24 hours for insurance patients that need financial arrangements

• Obtain and verify patient demographics, verify benefits, collect copays

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits .

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve." We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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Primary Location: Arlington
Job: Clerical/Admin
Organization: Texas Health Resources 612 E. Lamar TX 76011
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time