Resort Bell/Valet Attendant in Lexington, Kentucky at Marriott Lexington Griffin Gate Golf Resort & Spa
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Job Description
We are seeking a dedicated and friendly Bell Attendant to join our resort hospitality team. The ideal candidate will provide exceptional service to our guests, ensuring a welcoming and comfortable experience during their stay. This role involves assisting guests with their luggage, providing information about the hotel and local area, and maintaining a positive atmosphere.
Requirements: RequirementsKey Responsibilities:
- Greet guests upon arrival and departure with a warm and friendly demeanor
- Assist guests with luggage and ensure it is delivered to their rooms promptly
- Provide information about hotel amenities, services, and local attractions
- Maintain the cleanliness and organization of the lobby and bell desk area
- Coordinate with other hotel staff to ensure guest needs are met
- Handle guest inquiries and resolve any issues in a professional manner- Assist with transportation arrangements as needed
Skills and Qualifications:
- Excellent customer service and communication skills
- Ability to lift and carry heavy luggage
- Strong attention to detail and organizational skills
- Friendly and approachable personality
- Previous experience in a hospitality or customer service role is a plus
- Flexibility to work various shifts, including weekends and holidays
We are an equal opportunity employer and welcome applicants from all backgrounds to apply.