Housing Case Manager in El Cajon, California at HOME START INCORPORATED

Title: Housing Programs Case Manager Type: Full Time Location: El Cajon Work type: Onsite Pay Range: $24.00 - $26.50 per hour Classification Non-Exempt Supervised By: Housing Program Manager Home Start’s vision is for every child to have a safe, stable, and nurturing home. Guided by our mission to assure the safety and resiliency of children by strengthening families and their communities, Home Start, Inc., a non-profit child abuse prevention, and treatment agency has strengthened and developed San Diego’s Families and communities since 1972. Home Start, Inc. operates programs designed to prevent homelessness, interrupt the cycle of homelessness, and promote self-sufficiency. Our programs are designed to ensure homelessness in San Diego is rare, brief, and non-recurring. Job Summary: Provide trauma-informed case management and supportive services to program participants in Home Start housing programs through home visits, office-based support, and community engagement. Support participants in achieving housing stability and self-sufficiency through individualized planning, resource coordination, and ongoing support. Key Responsibilities Case Management Support • Conduct comprehensive intakes, assessments, and individualized case planning. • Develop and monitor individualized service plans for assigned caseload to support housing stability, education, employment, parenting, life skills, and overall well-being. • Provide strengths-based coaching, crisis intervention, and problem-solving support. • Connect participants to internal and community-based resources and support services. • Support development of independent living, parenting, and tenancy skills. • Adhere to Home Start principles and practices, including trauma-informed care. • Assist participants in navigating social service, child welfare, and justice systems where applicable. • Utilize trauma-informed de-escalation techniques to support participant safety and engage emergency services when necessary. Collaborative Coordination • Coordinate services with partner agencies to ensure wraparound support. • Participate in case conferencing, cross-agency meetings, and collaborative planning. Documentation, Reporting, and Compliance • Maintain accurate, timely, and complete case records and housing documentation in required databases, such as Clarity, HMIS, Sage, etc. • Assist with drafting and submitting reports. • Ensure confidentiality and ethical handling of participant information. Outreach and Engagement • Conduct outreach to eligible potential participants and referral partners. • Engage participants using trauma-informed and culturally responsive practices. Administrative and Team Participation • Participate in meetings with supervisor and team, trainings, and collaborative convenings. • Maintain flexibility for field-based work and occasional evening hours. • Escalate complex cases or safety concerns to your supervisor. • Perform other duties as assigned. Qualifications: Education Bachelor’s degree in Social Work, Human Services, Psychology, or a related field preferred. Relevant experience may substitute for education. Experience • Experience in housing navigation, case management, or other services for populations served including transition-age youth, foster youth, survivors of domestic violence, pregnant or parenting youth, unhoused, or at-risk of homelessness required. • Experience working with pregnant or parenting youth preferred. • Experience collaborating with landlords, housing programs, or rental assistance initiatives preferred. Knowledge, Skills, and Abilities • Knowledge of housing resources, landlord-tenant practices, and community service systems in San Diego County. • Ability to engage population served with complex needs using trauma-informed and culturally responsive approaches. • Strong organizational, documentation, and time-management skills. • Ability to work independently in community settings and collaboratively within a multidisciplinary team. • Demonstrated commitment to culturally responsive, inclusive, and collaborative service delivery. • Knowledge of community resources. • Strong oral and written communication and computer skills. Preferred Language Capacity Bilingual in English and Spanish or another language reflective of the populations served preferred. Additional Requirements • Valid California driver’s license, acceptable driving record, current automobile insurance, and reliable transportation. • Ability to travel throughout San Diego County. • Must pass a criminal background check. Physical Requirements • Ability to sit for extended periods while completing documentation and attending meetings. • Frequent travel by car to meet with participants and attend agency or community meetings. • Ability to perform essential job functions with or without reasonable accommodation. Work Environment • Combination of field-based work and shared office environment. • Use of standard office equipment. • Noise levels vary from quiet to moderate. Home Start, Inc. is an equal opportunity employer and does not discriminate in the hiring of personnel because of gender, race, color, religion, creed, national origin, ancestry, citizenship pregnancy, age, marital status, sexual orientation, medical condition, genetic information, gender identity or gender expression, physical or mental disability, military or veteran status or any other consideration made unlawful by federal, state or local laws.