Medical Assistant in Palm Beach County, Florida at Florida Spine Associates

Join the Team at Florida Spine Associates!

Florida Spine Associates is a premier, multidisciplinary spine specialty private practice specializing in world-class Orthopedic Spine surgery, Interventional Pain Management, and dedicated Physical Therapy. With regional clinics spanning South Florida—including Boca Raton, Boynton Beach, and Delray, West Palm Beach and Fort Lauderdale—our elite team of Board-Certified, fellowship-trained physicians is dedicated to restoring our patients' quality of life using cutting-edge, innovative technologies.

Unlike facility and corporate hospital networks, Florida Spine Associates operates on an agile, independent private practice model, offering deeply personalized, compassionate patient care and clinical autonomy. At Florida Spine Associates, you are a highly valued member of a tight-knit medical team, working in a supportive space where your voice is heard, communication is seamless, and your contributions directly shape our standard of excellence. Experience dedicated growth, team collaboration, work schedules that help promote an efficient work/life balance, and an atmosphere you feel the sense of belonging, opinions/suggestions are valued and not lost in a large organizational environment.

As a Medical Assistant, you are responsible for performing a variety of administrative and clinical tasks to support healthcare providers in delivering high-quality patient care. This role requires a combination of medical knowledge, technical skills, and strong interpersonal abilities. We are looking for someone who thrives on 5-star patient care and compassion as you will be responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff colleagues. Orthopedic or Pain Medicine experience preferred!

Core Responsibilities:

· Has a contagious and positive work ethic, inspires others, and models the mission & values of FSA, including empathy, transparency, integrity, compassion & the commitment to excellence in patient care.

· Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of patient needs.

· Utilizes genuine and positive communication to make each patient feel informed, understood, and special.

· An effective team member who contributes valuable ideas and feedback and can be counted on to meet commitments.

· Pursue activities with focus and drive, define work in terms of success, and can be counted on to complete goals.

· Adherence to standards of business conduct and compliance.

Principal Duties and Responsibilities (including, but not limited to):

Clinical triage & provider support:

· Perform provider documentation of patient information as dictated by the patient.

· Demonstrated skill in documenting and maintaining patient care records in a complete, thorough, and timely manner.

· Follows established medical record requirements.

· Completes all documentation in real-time and within the same date of service.

· Performs clerical duties, such as: patient call backs, assisting with necessary forms, sending billing information to the team, email correspondence, etc.

Patient Care:

· Primary patient care responsibilities - As directed by Administration:

· Perform clinical intake of patients to include taking and recording vital signs and patient history.

· Assist patients as needed with walking, transfer, exam preparation, etc.

· Ensure the well-being of patients and provide a positive, supportive environment for patients and other staff.

· Assist the provider with calling patients.

· Proper, concise and complete EMR documentation and paper based documentation for all clinical assessments and procedures.

· Comply with and follow policies and procedures.

· Coordination of patient care.

· Completion of MIPS quality measures.