Sr. Sales Engineer in Toronto, Ontario at Harmonic Inc

Job Title: Sr. Sales Engineer
Location: Toronto, ON, Canada | (Remote)
Job Description: Harmonic (NASDAQ: HLIT), the worldwide leader in virtualized broadband and video delivery solutions, enables media companies and service providers to deliver ultra-high-quality video streaming and broadcast services to consumers globally. The company revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling operators to more flexibly deploy gigabit internet services to consumers’ homes and mobile devices. Whether simplifying OTT video delivery via innovative cloud and software platforms, or powering the delivery of gigabit internet services, Harmonic is changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com.

Role Description

We are looking for a Sr. Sales Engineer. You will be responsible for managing technical engagements with Tier 1 & Mid-Tier MSOs and Telcos, exploring the use of Harmonic’s Cloud Native vCMTS & PON platform. You will report to VP of Sales, Strategic Broadband Accounts, NA.

Location

Remote – this position is 100% remote based in the Canada

What you will be doing:

• Position and sell Harmonic’s broadband products, solutions and services

• Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.

• Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements.

• Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network.

• Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs

• Deliver technical sales-oriented presentations to technical staff at customers and prospects

• Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution

• Position Harmonic as the industry thought leader.

• Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need.

• Assist with technical responses for RFx’s.

• Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.

What you should have:

• BS /BA. A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.

• Experience in the Cable MSO industry

• Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting

• Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka

• In depth knowledge of CIN networking and DOCSIS standard.

• Experience with Linux, k8s, docker

• Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.

• Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.

• Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.

• Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.

• Experience in AI and AI applications.

• Excellent technical writing and speaking skills.

Travel

You are required to travel about 50 - 75%

Pay & Benefits

For this role, the estimated base salary range is between $140,000 - $155,000 CAD. The actual base salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process.

Diversity, Equality, and & Inclusion at Harmonic Inc

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

Additional Equal Opportunity statement

Harmonic is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of gender, race, color, national origin, ancestry, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender expression, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Additionally, we will make reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact hrhelp.nam@harmonicinc.com

For more information, please see links below:

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Job Info

Job Identification: 260121
Job Schedule: Full time