Leasing Associate in Toronto, Ontario at Fitzrovia

About the Role:

Fitzrovia is seeking to hire a Leasing Associate to join our team. The Leasing Associate will be responsible for executing the onsite leasing functions and sales efforts for one of Fitzrovia’s luxury apartment communities, attaining leasing goals while building rapport with prospects and residents. The Leasing Associate is also responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. This role takes an active role in the external marketing and advertising of vacancies.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.

As we are a highly collaborative team, the successful candidate will be required to work on-site full-time.

This posting is for an existing vacancy. The salary range for this position is $50,000 - $53,000, based on skills and experience. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Key Responsibilities:

• Tour prospects and answer questions about the property, amenities, and the local community to highlight the quality of the community.
• Explain lease information, qualify prospects and build interest to drive the lease closing process.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Ensure and monitor all traffic entering CRM/Inbound Channels to track leasing activities.
• Walk apartment units prior to showing and occupancy by resident.
• Review leasing paperwork and monitor all leasing workflow requirements.
• Submit daily, weekly and monthly leasing reports as required.
• Track and evaluate advertising, and all client traffic. Ensure online advertising is reviewed and updated daily.
• Review marketing plans, leasing strategies, and advertising proposals with assistance of the Leasing Manager.
• Maintain professional communication with residents, applicants, and other representatives.
• Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
• Prepare and maintain complete resident and general office files; keeping proper documentation at all times.
• Maintain Renter’s Insurance compliance per company policies and procedures.
• Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
• Shop competition to keep abreast of local market conditions and submit Weekly Market Survey.
• Track work order activity including monitoring completion each day and follow up warm calls.
• Monitor compliance with revenue management system and participate in weekly calls (if applicable).

Qualifications and Experiences:

• Bachelors degree, Diploma or Certificate in Business, Hospitality or related discipline.
• 2-4 years of experience in a sales role, preferably in real estate or a luxury product.
• Ability to work well under pressure and within tight deadlines.
• Self-motivated, curious, responsive, and result driven.
• Strong decision-making & problem-solving skills
• Superior communication and presentation skills, both orally and in writing.

Why Fitzrovia:

Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA), Montreal and Vancouver. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.

Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $11 billion of assets under management.

At Fitzrovia, we focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.

Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at careers@fitzrovia.ca.