SpringHill Suites Waco - Front Desk Supervisor in Waco, Texas at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid drivers license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Guest can settle into the comforts of SpringHill Suites Waco while exploring or conducting business in Central Texas. Conveniently located near Providence Health Center Hospital, our hotel provides easy access to popular attractions such as Magnolia Market at the Silos and Baylor University. Before discovering the excitement nearby or attending a football game at McLane Stadium. Guest can take a moment to complete any lingering work tasks. Using their suite's work desk and free high-speed Wi-Fi. Guest can relax in our suite's living area afterwards while browsing the premium cable and movie options offered on our flat-panel TVs. In the morning, stop by our free breakfast buffet for some delicious hearty and healthy options such as waffles, eggs, pastries and fresh fruit. Guest can work up a sweat using the equipment found at our fitness center, open 24 hours for their convenience. No matter what brings travelers in to town, they can enjoy the sweet life at SpringHill Suites Waco Woodway.
Application deadline for Colorado positions: