Banquet Houseperson Supervisor in San Antonio, Texas at Zachry

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

Position Overview

The Banquet Houseperson Supervisor oversees and coordinates the setup, breakdown, and maintenance of banquet and event spaces. This role supervises banquet housepersons to ensure event rooms are prepared accurately, safely, and on time according to event orders and brand standards. The Banquet Houseperson Supervisor plays a critical role in supporting successful event execution within a full-service hotel environment.

What You'll Do

Banquet Setup & Event Execution

• Supervise the setup, reset, and breakdown of banquet rooms according to Banquet Event Orders (BEOs).
• Ensure correct placement of tables, chairs, staging, linens, and equipment.
• Verify room setups meet event specifications, timelines, and hotel standards.
• Coordinate room changes, last-minute requests, and event transitions efficiently.

Team Leadership & Supervision

• Supervise, train, coach, and schedule banquet housepersons.
• Assign daily tasks and ensure adequate staffing for events.
• Monitor performance and provide real-time feedback and direction.
• Assist with onboarding, training, and performance documentation.

Safety, Equipment & Inventory Control

• Ensure safe handling, transport, and storage of banquet equipment.
• Monitor use and condition of tables, chairs, staging, and event equipment.
• Report equipment damage, shortages, or maintenance needs promptly.

Coordination & Communication

• Communicate closely with Banquet Managers, Event Services, and Culinary teams.
• Attend pre-event meetings and briefings as required.
• Ensure clear communication of setup details and changes to the team.

Quality & Standards Compliance

• Maintain cleanliness and organization of banquet storage and service areas.
• Ensure compliance with hotel policies, brand standards, and safety guidelines.
• Conduct inspections of event spaces before and after events.
• Support guest satisfaction by ensuring professional, efficient service support.

Additional Responsibilities

• Assist with event coverage during peak periods as needed.
• Support special projects and large-scale events.
• Perform other duties as assigned to support banquet operations.

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Previous banquet, events, or hospitality experience preferred.
• Supervisory or lead experience in banquets or events preferred.
• Experience working in a full-service hotel or high-volume event environment preferred.

Required Skills and Abilities

• Strong leadership and organizational skills.
• Ability to read and execute Banquet Event Orders accurately.
• Ability to lift, move, and set up heavy equipment (up to 50 lbs.).
• Ability to stand and walk for extended periods.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to work flexible schedules including early mornings, evenings, weekends, and holidays.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer.

?All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.