Quality Assurance Analyst II in Arlington, Texas at Texas Health Resources

Quality Assurance Analyst II- IT EHR Security and Testing

Bring your passion to Texas Health so we are Better + Together



Work location: Texas Health Resources, 612 E Lamar Blvd, Arlington, Texas 76011

(Primarily Remote)

Work hours: Full Time Days (Monday-Friday, 8:00am-5:00pm) for 40 hrs/week. (Participation in on-call rotation for after-hours and weekend support required)

IT EHR Security and Testing Department highlights:

• Innovative, collaborative, and fast-paced environment

• Opportunities to learn and advance in roles

• Supportive and transparent leadership

• Work from home life balance

• Inclusive and supportive team attitude

Here's What You Need

Education

• Bachelor's Degree Computer Science, Information Technology, Business, or related field. 4 Years Relevant experience in lieu of a degree. (Required)

Experience

• 2 Years Related IS experience. Experience in healthcare preferred. (Required)

• Experience in QA/testing with a focus on automation (Preferred)

• Experience in healthcare IT systems, preferably Epic or EHR environments (Preferred)

• Familiarity with interface testing (HL7, APIs, Corepoint, etc.) (Preferred)

• Experience with automation tools (e.g., Eggplant, Power Automate, UFT, etc.) (Preferred)

• Proficiency in at least one programming/scripting language (e.g., Java, Python, JavaScript) (Preferred)

What You Will Do

Testing

• Conducts product testing with both internal and external customer to ensure accuracy and completeness while mentoring/assisting others.

• Develops initial test plans and scripts for use within the Development stage of the project while working independently.

• Developing complete and accurate structured system acceptance test plans while mentoring/assisting others.

• Executes testing and documents the results while mentoring/assisting others.

• Evaluates test results and identify what type of issue is involved while working independently.

• Coordinates testing plans and schedules that include testing tasks, resources, testing milestones, and review points.

• Communicates this information to team members while working independently.

• Develop and maintain test sites associated with projects while working independently.

• Proficient using the system testing tools, while mentoring/assisting others.

General Support

• Is familiar with and follows the ITS Change Management process working independently.

• Developing/updating appropriate Service Desk documentation for change while mentoring/assisting others.

• Being familiar with and following ITS EPM Process and tools working independently.

• Being the customer advocate to the development team during project life cycle, while mentoring/assisting others.

• Coordinates procedure and/or data movement from development to the test/education and production regions with programming staff while mentoring/assisting others.

• Participates in prototyping and design review with customers and development team while mentoring/assisting others.

• Assists development team in evaluating customer reported errors while mentoring/assisting others.

• Aids in the development of project implementation communication to customers identifying key changes and their functionality while mentoring/assisting others.

• Provide accurate project resource estimates and dates for testing tasks with general supervision.

• Evaluate software and related technologies and makes appropriate recommendations with general supervision.

• Maintain system documentation and knowledge base in regards to customer reported issues with updated solutions while mentoring/assisting others.

Subject Matter Expert

• Shares work experiences and expertise with others, providing technical guidance and/or business knowledge and direction to project team members with occasional supervision.

• Demonstrates knowledge of multiple systems and their integration with occasional supervision.

• Strives to improve business knowledge with occasional supervision.

• Demonstrates knowledge of technical tools and techniques with little or no supervision.

• Strives to improve technical knowledge with occasional supervision.

• Monitors industry trends for applicability, evaluating software, related technologies and processes for recommendations, with occasional supervision.

• Participates in THR Educational opportunities and create career development plan with general supervision.

Planning and Administrative Skills

• Prioritizes work appropriately, carrying out assignments with the appropriate level of direction and completing tasks within deadlines working independently.

• Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with little or no supervision.

• Providing timely and accurate status reports with little or no supervision.

• Enters work time appropriately and timely into applicable system and tasks with little or no supervision.

• Participates in special projects and/or performs other duties as assigned.

Additional perks of being a Texas Health Quality Assurance Analyst

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits .

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

• Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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Primary Location: Arlington
Job: Information Services or Technology
Organization: Texas Health Resources 612 E. Lamar TX 76011
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time