Engineer Maintenance Supervisor in Santa Cruz, California at La Bahia Resort and Spa

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Engineering Supervisor is a leader who combines technical mastery with luxury sensibilities. This role will assist in overseeing a team of engineers while maintaining the delicate balance between invisible infrastructure and visible perfection. By delivering impeccable service, the Engineer will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

• Maintain 24/7 operation of all building systems with zero guest-impacting downtime
• Oversee HVAC systems to maintain precise temperature control (72°F ±1° variance)
• Ensure water quality standards (0 ppm hardness in spa areas, perfect pool chemistry)
• Monitor and maintain smart room technology and IoT devices
• Preserve elevator performance and mirror alignment standards
• Implement color-coded preventive maintenance schedules (critical vs. aesthetic)
• Conduct "white glove" inspections of guest-facing areas: pool tile and grout cleanliness, door closer tension and silent operation, lighting levels and ambiance
• Oversee chandelier maintenance and crystal polishing
• Supervise and schedule a team of 6+ engineers across shifts
• Conduct weekly training sessions on luxury maintenance standards: marble restoration, soundproofing techniques, and high-end fixture repairs
• Foster cross-training in electrical, plumbing, and HVAC specialties
• Ensure <15-minute response time for VIP room requests
• Execute "ghost protocol" for discreet repairs during events and peak hours
• Implement vibration analysis and predictive maintenance technologies
• Monitor and reduce utility consumption without impacting guest comfort
• Maintain crisis response protocols for floods, power outages, etc.
• Keep emergency systems (generators, fire pumps) in perfect readiness
• Conduct regular safety drills with engineering staff
• Manage CMMS (Computerized Maintenance Management System) workflows
• Prepare daily logs of system performance and issues
• Control overtime and departmental budgets
• Liaise with luxury brand standards auditors
• Oversee capital improvement projects during low-occupancy periods
• Coordinate with interior designers on refurbishment projects
• Manage inventory of premium replacement parts and finishes
• Ensure all work meets luxury brand standards and safety regulations
• Maintain proper documentation of maintenance activities
• Participate in emergency preparedness programs
• Adhere to all OSHA and local safety requirements
• Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times
• Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
• Performs other duties as assigned by manager

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

• (5+) years of hotel/maintenance engineering, with luxury hotel/resort strongly preferred
• Ability to provide and carry out instructions furnished in written, oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized and non-standardized situations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
• Should have good interpersonal skills
• Must speak and communicate in English
• Must have a desire for learning and personal growth
• Must be able to work independently
• Must be able to lift 50 lbs.
• Must be able to stand, walk, and kneel for long periods of time
• CPO (Certified Pool Operator) certification preferred
• Certifications in electrical/HVAC systems a plus
• Must meet legal age requirements for the position
• Must have high school diploma or equal to a GED
• Must provide valid document(s) to work in the US

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Engineering team at La Bahia Hotel.