POS Implementation Specialist - Remote in at DataDeletionTarget
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Job Description
POSTEC, the leading provider of point of sale (POS) systems in the southeast for the past 30 years, is an employee stock owned company seeking a motivated a Point of Sale Implementation Specialist who has a passion for helping restauranteurs integrate the newest technologies into their operations. Could you be our next valued team member?
Essential Duties & Responsibilities:
• Install POS systems for our clients in the Hospitality Industry
• Oracle/Micros POS Products
• Conduct Site Survey and Kickoff Call Meetings
• Be Consultative - the ability to apply POS features and benefits to best serve customers business
• Manage Project Communication with Customers
• Assemble and Stage POS Equipment in preparation for Programming and Testing
• Configure database (application configurator) in accordance with material collected during the site survey
• Conduct customer training classes
• Provide "Go Live" support coverage
• Contribution to company knowledgebase and continuing professional education and certifications as required
• Work closely with the project team to achieve successful implementations
• Ability to travel with the potential for overnights
• Follow the installation process and best practices to ensure project efficiencies
• Ensure positive customer experiences and quality installations
Requirements:Preferred Skills:
- Knowledge of various Windows operating systems
- Knowledge and troubleshooting of iOS, Android, and/or Windows applications
- Networking experience, degree, or certification
- Understanding of networking architecture as well as cloud-based systems
- 2+ year technical degree
- Oracle or Microsoft SQL database knowledge
- Restaurant or hotel industry experience
- Hospitality point of sale systems experience
- Micros Point of Experience - RES/3700 & Simphony Preferred
Minimum Requirements:
- Strong Customer Service and organizational skills
- Ability to travel overnight for extended periods on occasion
- Able to work flexible hours, including weekends, with short notice on occasion
- Fluent in the English language
- The ability to lift and carry 40-75 lbs.
- High School diploma
- Adaptability, strong work ethic, and professionalism during challenging situations
- Knowledge and skills related to overall basic computer function. Including software and hardware configuration and troubleshooting
- Reliable transportation with a good driving record. Able to utilize personal vehicle for work.
Benefits:
• Competitive compensation
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (PTO)
• Health Benefits
• 401(k) with match
• Long Term Disability
• Life Insurance