SALESFORCE ADMINISTRATOR in at Elevate Healthcare Inc

We are seeking a motivated Salesforce Administrator to join our team. In this role, you will be responsible for supporting and optimizing our Salesforce ecosystem, ensuring it enables efficient day-to-day operations while continuously improving usability, automation, and data quality. This position reports to the Product Owner, Sales and Service, IT.

You will work closely with cross-functional teams to streamline processes, reduce manual effort, and maximize the value of our Salesforce investment across Sales, Service, and Marketing functions.

This position is ideal for someone who enjoys solving business problems through technology, improving user experience, and driving operational efficiency within a growing, mission-driven organization.

Salesforce Administrator Responsibilities

- Manage day-to-day administration of Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, and CPQ)

- Support users by troubleshooting issues, answering questions, and providing training as needed

- Design and implement automation (Flows, validation rules, process improvements) to reduce manual work and increase efficiency

- Identify opportunities to simplify workflows, reduce clicks, and improve user experience

- Maintain data integrity through data cleansing, deduplication, and governance best practices

- Build and maintain reports and dashboards to support business decision-making

- Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions

- Support ongoing enhancements and system improvements to maximize ROI on Salesforce investments

- Assist with system integrations and ensure data consistency across platforms

- Participate in release management, testing, and deployment of new features and updates

Qualifications

- 3–5 years of experience as a Salesforce Administrator or similar role

- Salesforce Administrator Certification (Required)

- Hands-on experience with Sales Cloud and Service Cloud (Marketing Cloud experience is a plus)

- Experience with Salesforce CPQ strongly preferred

- Proficiency with Salesforce automation tools (Flows, Process Builder, validation rules)

- Strong understanding of data management and data quality best practices

- Experience building reports and dashboards

- Ability to translate business needs into technical solutions

- Strong problem-solving skills and attention to detail

- Excellent communication skills in English

Key Personal Attributes

- Mission-driven and passionate about making the world safer, healthier, and more productive

- Intellectually curious with a continuous improvement mindset

- Results-oriented with strong ownership and accountability

- Excellent interpersonal and communication skills

- Operates with professionalism, integrity, and sound judgment

- Thrives in a collaborative, fast-paced, and entrepreneurial environment

Other Requirements (Nice to Have)

- Experience with Salesforce CPQ configuration and pricing models

- Familiarity with integrations and APIs

- Experience with DevOps or release management tools

- Exposure to marketing automation platforms

About the Company

Elevate Healthcare designs, manufactures, and services healthcare simulation products used to train nurses, doctors, and medical professionals worldwide. Our solutions help improve clinical competency and confidence in life-saving situations, ultimately contributing to better patient outcomes.

Elevate is part of Madison Industries, a global organization focused on making the world safer, healthier, and more productive.

Our Culture

At Elevate, we are guided by three core principles: Trust, Bias for Action, and Entrepreneurial Spirit. We operate with a strong sense of ownership, move quickly to create impact, and continuously seek better ways to serve our customers and improve outcomes in healthcare.

This job description may not include all specific responsibilities and requirements. Candidates are encouraged to inquire about specific elements of the role as appropriate.