Front Desk Coordinator (31795) in southhaven, Mississippi at GI Alliance
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Job Description
Job DetailsJob Location: Urology Conrad Pearson Germantown - Germantown, TN 38138; Urology Conrad Pearson Memphis Southwind - Memphis, TN 38125; Urology Conrad Pearson Southhaven - Southhaven, MS 38671
Position Type: Full Time
Job Shift: Day
Description
Description
GENERAL DESCRIPTION
The Front Office Coordinator is responsible for performing all aspects of the front office operations to include check-in, check-out, cashier and insurance verifications. This position requires a self-starter and must be able to identify and take the initiative to assist in all areas of the department.
ESSENTIAL JOB FUNCTIONS
POSITION REQUIREMENTS
ESSENTIAL PHYSICAL REQUIREMENTS
ESSENTIAL ENVIRONMENTAL CONDITIONS
Qualifications
Qualifications
Skills/Abilities
1. Self-starter with the ability to complete daily tasks with minimal supervision.
2. Skill in communicating effectively with patients or providers about scheduling preferences.
3. Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others in a pleasant manner along with multiple tasks/projects.
4. Ability to analyze situations and respond appropriately.
5. Ability to use a multi-line phone system, including transferring calls.
6. Ability to speak clearly and concisely to be heard by callers and patients.
7. Excellent organizational and time management skills.
8. Superior interpersonal and problem-solving skills to ensure coordinated efforts and patient satisfaction.
9. Always maintain a professional and positive attitude.
10. Common computer skills.
11. Demonstrate teamwork and support for fellow care team members; can be flexible when necessary.
Education:
High school diploma or GED (required)
Associates or Bachelor's Degree (preferred)
Experience:
Two-three years of medical office experience.
Previous experience of a fast-paced, high patient volume doctors office.