Operations Coordinator in Richmond, Virginia at Allen Allen Allen & Allen

The Operations Coordinator is a full-time, non-exempt position reporting to the Director of

Operations. This role supports the day-to-day operations of the Firm by coordinating projects,

managing vendor relationships, supporting office operations across multiple locations, and assisting

with operational initiatives. The Operations Coordinator serves as a key resource to employees,

vendors, and leadership, helping ensure the Firm's offices operate efficiently, consistently, and

professionally.

Key Responsibilities

• Serve as a liaison between Operations and other departments, providing information,

responding to inquiries, and helping resolve operational issues. Coordinate operational

projects, initiatives, and administrative processes across all Firm locations.

• Assist with office moves, renovations, space planning efforts, and other special projects.

• Establish and maintain positive vendor relationships, coordinate services, and proactively

identify and resolve issues.

• Oversee office supply purchasing, inventory management, and related expense tracking

across all offices.

• Process and reconcile Operations-related invoices and maintain supporting records.

• Support facilities-related activities, maintenance coordination, and office improvement

initiatives.

• Coordinate operational aspects of employee onboarding, office transfers, workspace setup,

and offboarding.

• Maintain inventories of Firm furniture, equipment, and other operational assets.

• Assist with employee communications related to office operations, facility updates, office

closures, and operational initiatives.

• Prepare reports, presentations, and operational information for leadership review.

• Identify opportunities to improve processes, increase efficiency, and enhance the employee

experience.

• Collaborate with other Operations team members to support Firm-wide initiatives and daily

operational needs.

• Support supplemental and back-up coverage, and training of Receptionists.

Required Skills, Education & Experience

• High school diploma or GED required; Associate's or Bachelor's degree preferred.

• 3–5 years of administrative, operations, project coordination, or related experience in a

professional environment.

• Strong organizational skills with the ability to manage multiple projects and competing

priorities.

• Excellent written, verbal, and interpersonal communication skills.

• Proactive, solution-oriented mindset with strong attention to detail and follow-through.

• Ability to anticipate needs, exercise sound judgment, and work independently.

• Strong customer service orientation and ability to build positive relationships with employees,

attorneys, vendors, and leadership.

• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Experience in legal or professional services environments is a plus.

Responsibilities outlined in this document are not exhaustive and may be modified based on the needs of the firm.

Physical & Environmental Requirements

• Ability to lift up to 25 pounds unassisted.

• General office environment requiring extended periods of sitting, as well as occasional standing

and walking.

• Visual capability to work at a computer monitor for extended periods.

All requirements are subject to reasonable accommodation for qualified individuals with disabilities.