Breakfast Supervisor in Kissimmee, Florida at Kompose Boutique Resort at Theme Parks
NewSalary: $18.00 - $18.00/hrJob Function: Admin/Clerical/Secretarial
Kompose Boutique Resort at Theme Parks
Kissimmee, Florida, 34747, United States
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Job Description
Description:
The Breakfast Supervisor oversees all aspects of the hotel’s breakfast service, ensuring a consistent, high-quality guest experience. This role leads the breakfast team, manages inventory and scheduling, addresses staff and guest concerns, and maintains compliance with food-safety and brand standards.
Key Responsibilities
- Inventory Management — Maintains accurate inventory of breakfast items, beverages, smallwares, and supplies; monitors usage, reduces waste, and communicates ordering needs to management.
- Staff Leadership & Support — Handles staff concerns professionally, provides coaching, and ensures a positive, productive work environment.
- Guest Complaint Resolution — Responds promptly to guest issues, provides service recovery, and ensures concerns are documented and addressed.
- Performance Reviews — Conducts regular performance evaluations for breakfast attendants, provides feedback, and supports development plans.
- Recruiting & Onboarding — Assists with interviewing, selecting, and onboarding new breakfast team members to maintain adequate staffing levels.
- Scheduling — Creates and manages weekly schedules to ensure proper coverage, compliance with labor guidelines, and efficient operations.
- Oversees daily breakfast setup, presentation, replenishment, and closing procedures.
- Ensures compliance with food-safety regulations, temperature logs, sanitation standards, and brand requirements.
- Maintains a clean, organized dining area and ensures a welcoming environment for guests.
- Collaborates with management and other departments to support smooth morning operations.
- Prior hospitality or food-service experience preferred.
- Strong leadership, communication, and customer-service skills.
- Ability to work early mornings and manage a fast-paced environment.
- Knowledge of food-safety and sanitation standards.
- Ability to lift up to 30 lbs and stand for extended periods.
Skills & Competencies
- Team leadership and coaching
- Guest-service excellence
- Conflict resolution
- Time management and multitasking
- Food-safety compliance
- Organization and attention to detail
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Job Location
Kissimmee, Florida, 34747, United States
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