Truck & Equipment Parts Coordinator in Middleboro, Massachusetts at indus

Job Purpose

The Truck & Equipment Parts Coordinator is responsible for managing the identification, procurement, tracking, and distribution of parts and materials necessary to support shop mechanics, shop foreman and field foreman. This role serves as a key liaison between technicians, vendors, and internal departments to ensure timely parts availability, inventory accuracy, and distribution.

Duties & Responsibilities

• Procure parts and materials necessary to support shop operations and field needs.

• Dispatch materials and parts in accordance with production schedules, service requirements, and shop commitments.

• Monitor and manage parts backorders, communicating status updates to shop technicians, field personnel, and shop leadership.

• Maintain accurate inventory records and update the parts inventory management system.

• Monitor inventory levels and place replenishment orders as needed to ensure stock availability while minimizing shortages.

• Coordinate with vendors to obtain pricing, lead times, availability, and delivery status.

• Track and document completed orders, exchanges, warranty claims, and inventory transactions.

• Assist shop technicians and field personnel in locating and sourcing required parts.

• Ensure parts storage areas remain organized, secure, and compliant with company standards.

• Support continuous improvement initiatives related to inventory control and parts management processes.

• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.

• Associate degree, technical certification, or related coursework preferred.

• Minimum of 1 year and up to 10 years of relevant experience in parts coordination, inventory control, equipment service, logistics, automotive, heavy equipment, or related industries.

• Compensation will be commensurate with experience, qualifications, and demonstrated expertise.

• Strong organizational and time management skills with the ability to prioritize multiple tasks.

• Proficient computer skills, including Microsoft Office and inventory management software.

• Ability to read and interpret parts diagrams, equipment manuals, and technical documentation.

• Strong attention to detail and commitment to accuracy.

• Excellent verbal and written communication skills.

• Ability to interact professionally with customers, vendors, technicians, and team members.

• Must be proactive, dependable, and solution-oriented.

• Ability to work effectively in a fast-paced environment.

• Requires regular computer use for extended periods of time.

• Work is performed in both office and warehouse/shop environments.

• Required to sit, stand, walk, bend, reach, and use hands for handling materials and equipment.

• May be required to lift and move parts and materials weighing up to 50 lbs.

• Frequent interaction with technicians, vendors, and customers.

• Noise levels may vary depending on office, warehouse, and shop environments.

• Occasional travel between company locations may be required.

Benefits Offered:

• 401(k) and Pension

• 1 Remote Day per week

• Employee assistance program

• Flexible spending account

• Health savings account

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• AD&D insurance

• Paid time off

• Referral program