Service Bench Technician in Erie, Pennsylvania at Velocity Network, Inc.

Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists working together to provide enterprise level practices and solutions for the business sector.

We are currently searching for an Service Bench Technician. The Service Bench Technician plays a crucial role in diagnosing and resolving hardware and software issues, deploying inventory, performing deliveries, and maintaining deployment systems. This role requires technical expertise, attention to detail, and a commitment to delivering efficient and effective service.

The responsibilities of the position include:

• Break/fix end-user hardware issues.
• Break/fix customer software used for staging equipment.
• Deploy inventory following client guidelines.
• Perform on-site deliveries.
• Learn to use VNET RMM systems.
• Maintain VNET deployment systems.
• Perform other duties as assigned.

VNET offers a competitive compensation and benefits package including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts/Section 125 Plan
• 401(k) Savings Plan with a company match
• Life Insurance
• Short Term Disability Insurance
• Paid Time Off
• Sick Time
• Paid Holidays
• Employee Assistance Program
• Free Parking
• On-Site Fitness Facility

• Eventual On-call participation
• Valid driver's license with a good driving record