Banquets Set Up Team Member in Franklin, Tennessee at SOUTHALL FARM & INN

Southall Farm & Inn is a premier destination bringing nature, produce & people together in a powerful & unique way.

The Banquet Setup Team Member is responsible for the efficient and precise setup, breakdown, and maintenance of all event spaces across the property. This role is critical to the success of our events—ensuring rooms are executed exactly to specification, equipment is handled properly, and spaces are maintained to the highest standard.

This position reports to the Setup Manager and works closely with Banquet Captains, Managers, and multiple departments to support a high-volume, fast-paced event environment.

Responsibilities

• Set up and break down banquet spaces according to BEOs, floor plans, and timelines
• Ensure all rooms and event areas are clean, organized, and guest-ready at all times
• Work closely with Banquet Captains to confirm setups meet service requirements
• Handle, transport, and maintain tables, chairs, staging, bars, and all event equipment
• Maintain cleanliness and organization of storage areas and equipment
• Assist with room flips, tight turnarounds, and multi-location event setups
• Report maintenance issues, safety concerns, or damaged equipment immediately
• Support vendor load-ins/loadouts and coordinate with Security or Engineering as needed
• Follow all safety standards and protect property assets (floors, walls, finishes, etc.)
• Assist other departments when required to support overall event execution

• Previous Banquet and Event Set-up experience preferred.
• Room set-up & Breakdown (Tables, chairs, stages, podiums, etc.)
• Basic knowledge of floorplans/room diagrams
• Safe use of lifting equipment, carts & dollies
• Ability to lift & move heavy objects (75+ lbs.)
• Storage organization (Proper storage of banquet equipment)
• Time Management
• Attention to detail (Aligning tables, table linens, proper spacing, etc.)
• Customer service mindset (Occasionally interacting with clients or event managers)
• Flexibility with scheduling (evenings, weekends, holidays)
• Cleaning & resetting event spaces
• Strongly Preferred: Experience in a hotel, resort, or high-volume event venue
• High School Diploma
• Must be able to push, pull and lift 75 lbs.
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions.
• Constantly moving between indoor and outdoor environments, throughout shift.
• Prior experience in banquet setup, houseman, or porter roles
• Ability to read and execute room diagrams and event orders
• Strong attention to detail and commitment to quality standards
• Ability to work efficiently under pressure and manage multiple setups simultaneously
• Team-oriented with strong communication skills
• Must be available to work nights, weekends, and holidays
• Must be flexible for early mornings, late nights, and occasional overnight shifts based on event schedules
• Shift lengths will vary and are dependent on event volume and business needs
• Ability to stand and walk for extended periods
• Ability to lift and move up to 50 lbs. regularly
• Comfortable working indoors and outdoors in varying weather conditions
• Ability to work on multiple surfaces including grass, concrete, and tile
• This role operates across a variety of event spaces, both indoor and outdoor. Team members will frequently move between locations on property and may work in varying weather conditions. Fast-paced environment with frequent deadlines and high standards of execution.

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.