Seasonal Contact Center Representative at Luxury Brand Holdings – Cranston, Rhode Island

Join Our Sparkling Sales Team!

At Ross-Simons, we believe in creating shining moments for every customer. If you’re a motivated sales professional who thrives on helping people find the perfect piece of jewelry, we want you on our team! Join us in making the magic happen, one call at a time.

Position: Seasonal Call Center Sales Representative

Location: Onsite/In-Person at our Cranston, RI Headquarters

Training: Mandatory paid training from Monday, October 13th to Friday, October 17th

Hours: 9AM – 5PM

A Day in the Life:

• Handle inbound sales calls from customers shopping for fine jewelry. (approx. 40 per day)
• Provide product information and guide customers through their purchasing decisions.
• Process orders and update customer account information.
• Use a consultative sales approach to identify customer needs and recommend additional products.
• Stay informed about current promotions, product launches, and inventory.
• Navigate and assist customers with our website, ross-simons.com
• Meet or exceed individual and team goals and performance metrics.

What We’re Looking for:

• At least 1 year of experience in a sales-focused call center or similar environment.
• Strong verbal communication skills with the ability to build rapport quickly.
• A passion for sales and a drive to exceed goals.
• Interest in jewelry is highly recommended.
• Self-motivated, dependable, and goal oriented.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Open to feedback and eager to learn and grow.

Perks:

• Competitive hourly pay.
• Employee discount on Ross-Simons’ products.
• Paid training.
• Fun, supportive team environment during the holiday season.
• Opportunities for bonus pay

Be part of something brilliant. Apply today and help our customers sparkle!