IT Specialist at Chicanos Por La Causa – Phoenix, Arizona

Be the hero behind every successful click!

Chicanos Por La Causa, Inc. (CPLC) is a non-profit organization and one of the largest Hispanic Community Development Corporations in the United States. The organization began with a group of student and community activists in 1967, and was incorporated and received non-profit status in 1969. CPLC is committed to empowering individuals through health & human services, housing, education, and economic development. Join the team to support great services powered by Chicanos Por La Causa (CPLC). Formed in 1969 to fight discrimination and advocate for equity in education, politics, and labor conditions.

This is an in office position.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You will will install, configure, and troubleshoot computer hardware, software, peripherals, and protocols.
• You will investigate hardware problems and performs system hardware and communication connection repairs.
• You will assist in the installation and troubleshooting of networking hardware, peripherals, and protocols.
• You will perform diagnostic testing.
• You will respond to inquiries and requests for assistance within the organization's computer systems.
• You will identify problems, troubleshoots and provides advice to assist users, coordinates with other IT areas to resolve problems as necessary.
• You will ensure technology resources are operational and available for use by supported organizational programs and departments. Some project management as needed.

WHO YOU ARE:

• You are customer service oriented and strive to provide the best service!
• You can work independently but thrive on being part of a larger team.
• You can manage your desk and other tasks simultaneously as you have good project management skills.

MINIMUM QUALIFICATIONS AND COMPETENCIES

• Requires Associates/two-year degree in IT or related field or three years of experience in computer operations, basic networking and telecommunication support, or providing technical computer support to users.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Must possess excellent communication skills.
• Certifications in A+, Network+, and/or MCSE are desirable but not required.
• Bilingual in Spanish/English desired but not required.

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family. Fulltime employee benefits below:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
Identity Theft Protection& Voluntary Benefits

Bring your tech talent - elevate everything we do. Apply TODAY! Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.