Data Entry Representative - Remote at IDS Group – Nashville, Tennessee

Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.

We are seeking a highly organized and detail-oriented Data Entry Representative to join our Customer Support team. This is a fully remote, hourly, full-time position that requires proficiency in English. In this role, you will play a critical part in maintaining accurate and up-to-date records, ensuring information is entered correctly, and contributing to the overall efficiency and effectiveness of the team.

Responsibilities

• Enter, update, and verify data in various software systems with high accuracy.
• Maintain consistency and integrity of information across multiple databases.
• Communicate with team members to resolve discrepancies and clarify data when needed.
• Review and validate data for accuracy and completeness before submission.
• Collaborate with the Customer Support department to ensure seamless information flow.
• Assist in generating reports or summaries based on the data entry work.
• Follow company policies and procedures for data protection and confidentiality.

Qualifications

• High school diploma or equivalent; additional education or certifications in data entry or related fields are a plus.
• Proven experience in a data entry role or similar, preferably in a customer support environment.
• Strong proficiency in English, with excellent written and verbal communication skills.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Proficiency with databases, customer relationship management (CRM) software, and Microsoft Office Suite (Excel, Word, etc.).
• Strong organizational skills and the ability to prioritize tasks effectively.
• Reliable internet connection and ability to work independently in a remote environment.

The pay range for this role is:
70,000 - 85,000 USD per year(Remote (Nashville, Tennessee, US))