General Manager at 7Brew – Hilton Head Island, South Carolina

Base pay starts at $52,000 annually.

OTHER PAY: Quarterly bonus program

7 Brew is so much more than just a coffee stand. It's the concept of cultivating kindness and joy with every drink – through our service, speed, quality, energy and atmosphere. It's contagious and it's changing the drive-thru coffee industry. We're always looking for go-getters with a love of coffee and people. Ready to apply?

The 7Venture Stand Manager assumes full responsibility for their location's growth, profitable operation and the preservation of 7 Brew's culture, mission statement, and values. The Stand Manager is the leader of their crew and maintains genuine connections with them and the unique nuances of business at their stand(s).

In addition to scheduled shifts, the Stand Manager is expected to coach, train, perform admin duties, and oversee operations. The Stand Manager reports to their District Manager.

RESPONSIBILITIES AND DUTIES

• Must become proficient in all Brewista and Shift Lead duties and skill sets
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provides regular feedback to each team member on strengths and areas of growth
• Works with their crew's needs and availability to create a weekly shift schedule, maintaining budgeted cost of labor while ensuring quick wait times and short lines
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
• Ensures appropriate cash handling, deposits, and change for their stand
• Works in a self-sufficient manner and involves the district coach, when the situation requires.
• Ensure crew is knowledgeable and meeting all health and safety requirements.
• Is always developing new leaders to step into future roles.
• Promptly implements and communicates directives from upper management
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development
• Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas.

SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their coworkers to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Familiar with Microsoft Office Suite and Email
• Must be able to pass a criminal background check
• Must have and keep a valid driver's license