Residential Manager in Ledyard, Connecticut at Eastern Community Development Corporation

NewSalary: $55000 - $65000
Eastern Community Development Corporation
Ledyard, Connecticut, 06335, United States
Posted on
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Job Description

Job Summary:

The Residential Program Manager position is responsible for ensuring individuals with intellectual disabilities receive quality care through the implementation of IP goals and objectives, behavior support plans, level of supervision recommendations, the training, and the overall management/modeling for Direct Support Staff.

Duties/Responsibilities:

Please note that this job description is specific to the manager’s role but will require that this person model and exemplify all the duties/responsibilities of the Direct Support Staff position. ECDC feels that all managers should be able to model the duties/responsibilities of those that they oversee to ensure a quality level of care and willing to fill in these roles where/when absent with the assistance of peers and coordinators.

Work Schedule:

  • This position requires flexibility in the managers’ work schedule to ensure availability for all shifts at the home, as needed, which includes 1st, 2nd, and 3rdshifts and weekends as needed.
    • All ECDC managers must maintain their working schedule in their Outlook calendar for a positive promotion of work-life balance.
  • This position offers autonomy in scheduling so managers can work during “regular” business hours Monday – Friday on occasion with the understanding that their schedule must be focused on the needs of the individuals in their program. Schedules should focus on balancing appointments, meetings, ensuring coverage for shifts, and maintaining a strong presence across all shifts to observe, support and train your team members.
    • We value a good work-life balance which is further supported by a strong team.
  • This position is exempt under the wage and hour laws as defined by the Connecticut Department of Labor.

General:

  • Provides supervision to individuals according to the level of supervision and/or their behavior support plan as needed.
  • Ensures weekly shift oversite of direct support staff to include employees who work during all shifts at the home, this provides proper management of the direct reports.
  • There is manager office space located at the main office, Monday – Friday from 9:00 am – 3:00 pm. Managers can use these spaces at their discretion for the completion of paperwork, projects, or just a quiet space outside of the residential setting.
  • Maintains confidentiality and good boundaries regarding all individuals, staff personnel information and any sensitive information such as abuse and neglect investigations.
  • Conducts and facilitates daily positive interactions and encourage initiative-taking solutions.
  • Participates in the completion and implementation of IP plans in a timely and effective manner with the assistance of the individual’s team, to include Day Program manager(s), Coordinator(s), Case Managers, and guardian(s).
    • Also includes advocates, family members, clinical specialists, and other interested parties.
  • Plans activities with staff and individuals to maintain an elevated level of participation and enrichment.
  • Encourages and supports the cross-training of employees to multiple departments for staffing needs companywide.
  • Works with the Coordinator team to oversee billing.
  • Works as a team with all members of the ECDC management/administrator team with a strong focus in collaboration with the other Residential Managers.

Training:

  • Complete all required training within the first 180 days of employment as well as ongoing education to meet the responsibilities of this role.
  • Completes all required training annually/bi-annually prior to the due date of the training.
  • Obtains a DDS medication administration certification within the first 6 months of hire.
  • Schedules all staff meetings, trainings, and other assigned meetings/or appointments as needed (2 weeks’ notice is required for mandatory meetings).
  • Attend manager meetings at the main office for furthering education and development.
  • Trains new and existing staff members to Individual Plan’s as they are hired, or as new plans are developed.

Cleanliness/Safety:

  • Delegates/assists in the upkeep of site cleanliness and safety such as vacuuming, organizing, cleaning bathrooms, doing dishes etc.
  • Any damages reported to maintenance in a timely manner.
  • Schedules fire drills.
  • Ensure the DDS licensing regulations are followed.
    • Includes direction and oversite from the Director of Licensing.
  • Employee accidents/injuries are reported immediately to the necessary channels, and the required forms are completed and submitted to the main office for review and the appropriate coordinators are notified.

Well-Being/Medical:

  • Delegates/assists in the upkeep of hygiene for individuals such as tooth brushing, showering, weekly nail care etc.
  • Ensures that all dietary and consistency guidelines for the individuals followed. This standard applies to dining in the community and at the home/program.
  • Oversees individuals’ medications administration to include proper charting (including daily and “as needed” prescribed and standing orders). *Only to be administered by a DDS medication administration certified staff.
  • Ensure all staff utilize adaptive equipment with individuals and that it works properly.
    • If an item is not working properly it is reported for repair.
  • Schedules and maintains the necessary medical care for the individuals that are assigned to the manager’s caseload.
    • To include attending or delegating routine visits to health providers and updating medical documentation as needed.
    • Provides and ensures communication of medical and health issues to staff, agency nurses, families, guardians, etc. The upkeep of medical information is completed through formal training and appropriate logs.

Reporting & Records:

  • Ensures any suspected abuse or neglect against an individual is reported to AID OR a coordinator/the COO to further investigate prior to calling it in to AID if you are unsure for any reason.
    • After the suspicion of abuse of neglect is confirmed, the manager should always encourage the firsthand witness to make the report and follow up to ensure that the reports are completed. The manager does not interfere with the investigation in any manner and is responsible for answering questions if the investigator should request an interview.
  • The manager ensures that all incident reports are filled out to completion, done before the end of shift, and given to the main office for filing in a timely manner.
  • Medical emergencies or falls are to be reported to the RNOC service as well as the ECDC emergency on call person.
    • Should you feel that an individual has had a meaningful change in their demeanor which might indicate a medical need, RNOC must be contacted for assistance/guidance, and the appropriate coordinators are notified.
  • Ensures daily paperwork requirements are completed before the end of every shift.
    • This includes Therap, checklists, communication log, applicable paperwork, monetary documentation, etc.
  • The manager checks ADP on a minimum of a weekly basis to ensure that staff have clocked in and out as required for accurate payroll. *The checking of ADP daily is always the goal.
  • Accessible for any emergencies regarding the individuals assigned to the managers’ caseload.

Monetary:

  • Maintain receipts for all purchases made using petty cash or an individual’s funds and issues funds to staff as needed.
  • Oversee and complete petty cash documents and individual fund forms for submission on a weekly/monthly basis to the main office.
    • Evaluates large purchases and cost compares repeat purchases.

Vehicles:

  • Ensures that employees and individuals always wear their seatbelts.
  • Adheres to the no smoking vaping or speeding requirements while driving with individuals and/or in company vehicles.
  • Oversee the completion of vehicle checklists, mileage logs and vehicle maintenance as needed.
  • Ensure that all vehicles are kept in a clean manner and are operating for maximum safety.
  • Delegates the use of company vehicles for individual transport and excursions.
  • Ensures emergency information and supplies are in the vehicles.

Personnel:

  • Oversee a team of five or more staff members.
  • Reports any disciplinary or retraining needs to Human Resources so that disciplinary actions or proper retraining can take place.
  • Assists in the hiring/firing of employees.
  • Schedules employees and meets proper staffing levels.
  • Delivers contact sheet information as provided by Human Resources.
  • Writes 90-day, 180-day, probation extension, and annual reviews for all staff members on his/her team and submits them to Human Resources for completion.
    • Delivers these reviews to the staff member after Human Resources and a Coordinator has reviewed it.

Required Skills/Abilities:

  • Must have 3 or more years as a licensed driver.
  • A valid Connecticut or Rhode Island driver’s license.
    • If you have a license from a different state, you will have 90 days to switch it to CT as stated by CT law.
  • A clean background check to include federal/state criminal checks, driving record and DDS Abuse & Neglect Registry check.
    • Checked annually.
  • The ability to use computer and paper systems to record data and information.
    • Previous experience with Therap and ADP (preferred).
  • Must be dependable and punctual.
  • The ability to be flexible when planning your weekly schedule, as necessary.
    • Based on staffing needs, emergencies, hiring events and required meetings.
  • Must be able to work well as a team and independently with a diverse group of people.
  • A minimum of 2 years working in the direct care field (this can include intellectual disabilities, traumatic brain injuries, elderly care, etc.).
  • Experience writing Individual Plans (preferred).
  • A minimum of 2 years as a supervisor overseeing at least 5+ more staff members (preferred).
  • Strong analytical and critical thinking skills.
  • Must be able to plan creative activities and excursions based on individual plans.
  • Must be able to remain awake and alert for the entirety of a scheduled shift.

Education and Experience:

  • A high school diploma or equivalent.
  • CPR & First Aid Certification (preferred, will train the employee at hire if not already certified).
  • PMT Certification (preferred, will train the employee at hire if not already certified).
  • DDS Medication Administration Certification (preferred).
    • As of 2024 employees must pass the state certification within the first 6 months of hire to remain employed with the agency.

Physical Requirements:

  • Must be able to bend, stoop, push, pull, reach, sit and walk for periods of time.
  • Must be able to perform physical management techniques.
  • Must be able to lift 30lbs as needed.

Must be able to take a written or computer exam as needed

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Job Location

Ledyard, Connecticut, 06335, United States

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