TMS/Interventional Tech (BMG) in South Bend, Indiana at Beacon Health System

Under the direction and supervision of the BMG Group Practice Manager and in collaboration of the Interventional Psychiatry Program Director, the TMS/Interventional Technician provides TMS (Transmagnetic Cranial Stimulation) treatments in accordance with psychiatrist specifications. The TMS/Interventional Technician will also help in the interventional department which may include but not limited scheduling appointments, monitoring interventional treatments (i.e. Spravato), reminder calls, providing procedure information, benefit eligibility and insurance precertification.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Provides patient care utilizing TMS/ Interventional therapeutic treatments by:

• Scheduling patients for the TMS process.
• Providing TMS treatments including administering treatments, assist with motor threshold session, administer and insure accuracy of each treatment.
• Administering rating scales if needed.
• Monitoring patients during Interventional treatments, including the ability to obtain patient vital signs.
• In collaboration with the clinical team, ensuring patient concerns are addressed, including medication questions, addressing emergency issues, scheduling with the psychiatrist, and post treatment concerns.

Provides administrative duties in the Interventional Department by:

• Scheduling appointments and reminder calls.
• Providing procedure information and answering patient questions during scheduling process.
• Performing benefit and insurance precertification.
• Preparing reports and other documentation as required.
• Charting on treatments in our electronic medical record.
• Coordinating with pharmacy to ensure we have supplies needs for treatments.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Facilitating excellent customer service.
• Participating on various Memorial Hospital/Beacon Health System committees as requested.
• Completing other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor’s degree in an allied health or human services field. Certification in Transmagnetic Cranial Stimulation will be provided but is required to be obtained within 6 months of hire date. At a minimum, the position requirement is two years of professional experience or college education in a health or human services field.

Knowledge & Skills

• Requires well-developed analytical, organization and problem-solving skills. Also demonstrates the ability to adjust to the different cultures within the community and act appropriately to better serve our patient populations.
• Demonstrates the interpersonal and communication skills (both verbal and written) necessary for effective interpersonal interaction with clients, families, physicians, Hospital staff (at all levels) and a diverse general public. Also must be able to communicate effectively regarding sensitive issues.
• Requires self-motivation, good organization and time management skills.
• Requires the ability to establish and maintain effective working relationships with clients/patients, families, staff, medical providers and the public.
• Requires good listening and feedback skills, as well as the ability to accurately assess difficult situations and respond accordingly.
• Requires the ability to use good judgment and maintain one's composure in stressful situations.
• Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). A basic understanding of database applications is desired.

Working Conditions

• Works in an office setting environment.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.