Director, Strategy in Ann Arbor, Michigan at Trinity Health - IHA

POSITION DESCRIPTION:

The Director, Strategy, TH Michigan Medical Groups is responsible for the development of plans and identifying strategies designed to position Trinity Health Michigan Medical Groups for operational growth, with an emphasis on growing Primary Care. Working closely with the Medical Group’s operational leadership team, they will identify opportunities for growth and inform plans to strengthen the Medical Group’s competitive position by looking for opportunities to operationally grow existing practices or by cultivating growth opportunities by moving practices, opening satellite locations of existing practices, opening new locations, or acquiring practices.

ESSENTIAL JOB FUNCTIONS:

Works with physician and administrative leadership to develop a high quality, low cost, patient-centered network of services to meet the needs of patients and communities and position the medical group and health system to achieve its mission and vision.

Evaluates acquisitions, partnerships, and joint ventures for strategic, cultural and business fit and leads transactions.

Develops regional growth plans with physician and administrative stakeholders across the medical group and health system.

Communicates progress on growth initiatives.

Leads planning of new medical office buildings including market prioritization, site selection, service planning and capital approval.

Develops systems to monitor and improve network utilization through referral management strategies.

Provides subject matter expertise on demographics, physician needs, market intelligence and competitor activities in our primary and secondary service areas.

Drives market share through regional growth planning processes linked into TH Michigan Medical Group divisional, practice and service line initiatives.

Develops ambulatory capital plan and determines funding sources across the TH Michigan Medical Group, Trinity Michigan and Trinity Health.

Manages Trinity Ambulatory Capital request process.

Coordinates with strategy leaders at Trinity Health, Trinity Michigan and Michigan hospitals.

Assumes additional duties as required.

ORGANIZATIONAL EXPECTATIONS:

Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health.

Must be able to work effectively as a member of the Management team.

Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Maintains knowledge of and complies with medical group standards, policies and procedures.

Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.

Maintains strict patient and employee confidentiality in compliance with TH and HIPAA guidelines.

Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.

Uses resources efficiently.

If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds expectations as outlined in performance review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Must have a broad-based knowledge of strategic planning as normally obtained through completion of a Master’s degree in Business Administration (MBA), Health Administration (MHA) or related field.

CREDENTIALS/LICENSURE: Membership in a professional organization such as the American College of Healthcare Executives (ACHE), The Society for Health Care Strategy & Market Development (SHSMD), Healthcare Financial Management Association (HFMA) or Medical Group Management Association (MGMA), preferred. Clinical Licensure, Fellowship and/or certification in a professional organization or Process Improvement certifications, strongly preferred.

MINIMUM EXPERIENCE: Minimum of seven (7) years of experience in healthcare leadership, strategy, performance improvement, planning, growth and data analysis within a local, regional, or national health system, or related organization.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

Possess strong analytical, project management and execution skills.

Exceptional communication skills in both written and verbal forms, with the ability to skillfully speak before groups of people, either in-person or virtually.

Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software as required while performing the essential functions of the job.

Experience supporting the development of project feasibility studies, including the analysis of assumptions and the development of related financial projections.

Exhibits confidence in self and others; inspires and motivates others to perform well.

Ability to perform mathematical calculations needed during the course of performing basic job duties.

Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.

Ability to work effectively with various levels of organizational members and diverse populations including executive and leadership teams, staff, providers, family members, insurance carriers, marketing/advertising vendors, external customers, local media outlets and community leaders/groups.

Ability to cross-train in other areas of department in order to achieve smooth flow of all operations.

Good organizational and time management skills to effectively juggle multiple priorities and time constraints.

Ability to exercise sound judgement and problem-solving skills, specifically as it relates to synthesizing complex or diverse information from research data collected, developing alternative solutions and resolving problems.

Ability to handle patient and organizational information in a confidential manner.

Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.

Successful completion of competency-based program within introductory and training period.

Ability to travel to Trinity Health facilities and Trinity Health meetings.

MINIMUM PHYSICAL EXPECTATIONS:

Physical activity that often requires sitting or standing, keyboarding, filing and phone work.

Physical activity that often requires extensive time working on a computer.

Physical activity that sometimes requires walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.

Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.

Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.

Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.

Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates between working in a typical office environment which involves interruptions and interactions with people which can be stressful at times.