Corporate Human Resources Coordinator at Dreamscape Hospitality – McKinney, Texas

Corporate People & Culture Coordinator

Dreamscape Hospitality transforms hotels into unforgettable experiences. With bold design, smart technology, and guest-first service, we craft destinations that stand out.

We value our team; this is our most significant asset. Their dedication fuels exceptional performance at our hotels. At Dreamscape Hospitality, we hold relationships in high esteem, whether within our team or with external connections, as they are the heart of our organization.

At Dreamscape Hospitality, trust is our cornerstone. We are committed to fostering and upholding trust through unwavering business transparency, which is more than just a passing trend.

Summary

We are seeking a motivated HR Coordinator with a strong desire to grow within Human Resources. This role plays a critical part in supporting the organization across a range of HR functions, including policy interpretation, employee relations, HR projects, compliance, process improvement, and payroll support.

The HR Coordinator serves as a key point of contact for employees, delivering a high level of customer service by developing a strong understanding of HR processes, programs, and systems. This individual will proactively identify root causes of issues, anticipate follow-up questions, and escalate matters appropriately. Success in this role requires sound judgment, strong problem-solving skills, and the ability to work both independently and collaboratively.

This position also contributes to continuous improvement efforts by identifying process enhancements and implementing solutions, while ensuring consistent and accurate communication of HR policies and programs. Additionally, the HR Coordinator will perform standardized HR transactions using various systems and tools.

Key Responsibilities

• Interpret and communicate HR policies, procedures, and programs clearly and consistently
• Serve as a primary point of contact for employee inquiries via phone and email
• Maintain accurate employee records and process HR transactions
• Respond to basic payroll-related questions and support payroll processes
• Identify issues, investigate root causes, and recommend appropriate solutions
• Escalate complex matters through established processes as needed
• Contribute to HR projects and continuous process improvement initiatives
• Ensure timely, accurate, and high-quality customer service in all interactions

Knowledge & Skills

• Strong verbal and written communication skills
• High level of customer service and sense of urgency
• Excellent attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Proactive, solution-oriented mindset
• Team-oriented with strong collaboration skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred (or equivalent work experience)
• Minimum of 2+ years of HR Coordinator experience, with exposure to employee relations and payroll processing preferred
• Bilingual in English and Spanish (verbal and written)