Individual Giving Manager at KCRW Inc – Santa Monica, California

Individual Giving Officer

Who Are We

We are a global community that is driven by the creative spirit of Los Angeles. Through an inspiring mix of music, news, and culture, we bring joy and connection – online, in-person and on the radio. Always excellent, accessible, and often unexpected, we are a constant source of fuel for the imagination, education and good vibes. At least, that is what our members tell us.

As NPR’s flagship member station in Southern California for more than 30 years and a community service of Santa Monica College, KCRW is the next generation of public media.

How You’ll Make An Impact

The Individual Giving Officer supports the growth and sustainability of KCRW’s mid-level giving program by managing a high-volume portfolio focused on retention, recurring giving, and donor qualification.

This role manages approximately 600–900 donors contributing $1,200 and above annually, with a strong emphasis on monthly and recurring supporters. The Individual Giving Officer executes personalized yet scalable outreach strategies designed to strengthen donor commitment, increase renewal rates, and identify advancement opportunities.

Working closely with the Senior Individual Giving Officer, this role implements engagement strategies that deepen donor connection to KCRW and surface prospects ready for higher-level cultivation. The Individual Giving Officer plays an important role in building a sustainable donor pipeline and ensuring a strong donor experience.

Here’s What You’ll Do:

Manage and steward a portfolio of 600–900 donors with emphasis on retention and recurring gift growth.

Execute qualification, cultivation, solicitation, and stewardship outreach via phone, written communication, event engagement, and selective in-person meetings.

Implement renewal and upgrade strategies developed in collaboration with the Senior Individual Giving Officer and Director.

Identify donors with potential for advancement and support thoughtful handoff into higher-level portfolios.

Maintain accurate and timely CRM documentation and portfolio tracking.

Generate portfolio reports and assist with revenue forecasting and performance monitoring.

Support Development events, including select evenings and weekends.

Here’s What You’ll Bring:

2–4+ years of fundraising or membership experience.

Demonstrated success contributing to revenue goals.

Strong communication skills and comfort with donor outreach.

Detail-oriented and highly organized.

Experience using Salesforce or similar CRM systems.

Enthusiasm for public media, journalism, and cultural programming.

What We Offer

Salary Range: $65,000–$80,000

Hybrid work schedule for select positions.

Eligible for overtime and premium working holiday pay rate

Sick leave award

Vacation leave accrual

Paid holidays

Health insurance (including medical, dental, vision, FSA, life and AD&D) eligibility

403(b) with company match

Passionate office environment surrounded by an incredible community of curious and talented colleagues

KCRW is a qualifying employer under the Public Service Loan Forgiveness (PSLF) program - read more here to determine your eligibility

KCRW aims to be representative of Southern California, and candidates with traditionally underrepresented backgrounds and perspectives are encouraged to apply. KCRW is an equal opportunity employer and actively recruits to promote diversity in our workforce. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, status as a parent, national origin, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.