Medical Assistant in Dedham, Massachusetts at Terra Fertility PLLC

At Terra Fertility, we are reimagining fertility care by making it more accessible through transparent pricing, innovative technology, and comprehensive patient education. We aim to ensure that everyone—regardless of background, language, or identity—feels informed, empowered, and supported throughout their fertility journey.

The Medical Assistant at Terra Fertility plays a critical role in the patient experience, providing both clinical and administrative support. This position assists patients throughout their visit, including rooming, collecting vitals, phlebotomy, scheduling follow-up appointments, maintaining exam rooms, and supporting physicians during diagnostic and treatment procedures such as HSGs, saline sonograms, and IUIs.

Key Responsibilities

• Greet and room patients in a professional, compassionate manner.
• Obtain and record vital signs including temperature, pulse, respiration, blood pressure, height, and weight.
• Willingness to learn basic OBGYN ultrasound skills.
• Perform blood draws (phlebotomy) and other specimen collection tasks as required.
• Assist providers during procedures such as HSG, saline sonograms, IUIs, and endometrial biopsies.
• Prepare and maintain examination rooms, including cleaning, restocking, and disinfecting.
• Schedule patient follow-up appointments and coordinate care with administrative staff.
• Ensure accurate and timely entry of clinical information into the electronic medical record (EMR).
• Schedule lab tests as directed; review results and annotate appropriate disposition.
• Educate patients on procedures and answer basic clinical questions within scope of practice.
• Perform urine pregnancy test, document results in EMR, and communicate with physician, nurse practitioner, or rad technician prior to exam/procedure.
• Cleaning, packaging, and sterilizing instruments using an autoclave, while maintaining strict adherence to infection control protocols. Must ensure accurate and detailed documentation of all sterilization procedures and instrument tracking.
• Clean stationary room equipment, underside of exam tables, and provide clean/linens/supplies for all patient rooms’ weekly minimum, or as needed.
• Monitor and order clinical supplies to maintain efficient clinic function.
• Support quality assurance and infection control practices.
• Adhere to HIPAA guidelines and maintain patient confidentiality at all times.
• Collaborate closely with clinical and administrative teams to deliver seamless care.
• Participate in training and quality improvement initiatives as needed.

Employment Details and Benefits

• This is a full-time, non-exempt position based on-site in Dedham, Massachusetts. The position follows a daytime schedule with occasional early mornings and rotational weekends/holidays
• Salary range $23-32/hr depending on experience and qualifications
• Bonus Potential
• Potential for Over-time Pay
• Holiday Differential Pay
• Weekend Shift Differential Pay
• Comprehensive health, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off and holidays
• Professional development and training support.

Diversity, Equity, and Inclusion

At Terra Fertility, we believe everyone deserves access to compassionate and equitable fertility care. We are proud to be an equal opportunity employer and celebrate diversity across gender, race, ethnicity, ability, and identity. We are committed to a safe, inclusive environment that supports innovation and empathy.

Accessibility and Accommodations

Terra Fertility is committed to providing equal employment opportunities to all individuals. If you require a reasonable accommodation during the application or interview process, or to perform the essential functions of this role, please contact our team at info@terrafertility.com. We will work with you to meet your needs in accordance with applicable law.

• As a condition of employment, Terra Fertility requires all team members to be fully vaccinated against COVID-19 and influenza. Reasonable accommodations will be considered in accordance with applicable laws.

Requirements

• High School Diploma or equivalent required
• Medical Assistant certification or LPN licensure required
• Phlebotomy certification strongly preferred, with documentation of at two hundred (200) successful blood draws
• At least 2+ years clinical experience required
• Women’s Health or fertility experience preferred
• Proficient in Spanish and/or Portuguese preferred but not required
• Strong interpersonal skills with a focus on compassionate patient care.
• Proficiency with EMR systems and Microsoft Office Suite.
• Ability to work in a fast-paced, team-oriented environment.
• Flexibility to work early mornings, occasional weekends, and holidays.