Fitness Center Supervisor at The Jewish Center of Buffalo – Buffalo, New York

Job Summary:
The Fitness Center Supervisor plays a key leadership role at the Jewish Community Center (JCC), overseeing facility operations, including safety and security in the evenings and on weekends. This position is responsible for supporting both the Member Services and Fitness Floor staff to ensure a welcoming, safe, and well-managed environment for members, guests. As the on-site decision-maker, the Fitness Center Supervisor handles real-time problem-solving, supports staff, and upholds the mission and values of the JCC.

Key Responsibilities:

Serve as Fitness Center Supervisor during evening and weekend shifts

Support staff at the Member Services Desk and on the Fitness Floor

Responsible for membership tours and follow-ups

Respond promptly and professionally to member & staff concerns, incidents, or emergencies

Responsible for following and executing Emergency Preparedness Plan in coordination with the Chief of Facilities & Security Officer

Ensure all areas of the facility are safe, clean, and operating

Report issues, feedback, and shift summaries to Member Relations & Fitness Floor Manager daily

Maintain a visible, approachable presence for both members and staff

Tracks and updates fitness equipment maintenance logs

Other duties as assigned

Qualifications:

• Customer and sales service experience preferred
• Must be proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with learning new software systems
• Demonstrates leadership and conflict-resolution skills
• Ability to make sound decisions quickly and calmly
• Degree in Exercise Science preferred
• Excellent communication and interpersonal abilities
• CPR/AED certification (or ability to obtain upon hire)

Hours:

• Evenings and weekends