Fitness Center Supervisor in Buffalo, New York at The Jewish Center of Buffalo

Job Summary:
The Fitness Center Supervisor plays a key leadership role at the Jewish Community Center (JCC), overseeing facility operations, including safety and security in the evenings and on weekends. This position is responsible for supporting both the Member Services and Fitness Floor staff to ensure a welcoming, safe, and well-managed environment for members, guests. As the on-site decision-maker, the Fitness Center Supervisor handles real-time problem-solving, supports staff, and upholds the mission and values of the JCC.

Key Responsibilities:

• Serve as Fitness Center Supervisor during evening and weekend shifts
• Support staff at the Member Services Desk and on the Fitness Floor
• Responsible for membership tours and follow-ups
• Respond promptly and professionally to member & staff concerns, incidents, or emergencies
• Responsible for following and executing Emergency Preparedness Plan in coordination with the Chief of Facilities & Security Officer
• Ensure all areas of the facility are safe, clean, and operating
• Report issues, feedback, and shift summaries to Member Relations & Fitness Floor Manager daily
• Maintain a visible, approachable presence for both members and staff
• Tracks and updates fitness equipment maintenance logs
• Other duties as assigned

Qualifications:

• Customer and sales service experience preferred
• Must be proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with learning new software systems
• Demonstrates leadership and conflict-resolution skills
• Ability to make sound decisions quickly and calmly
• Degree in Exercise Science preferred
• Excellent communication and interpersonal abilities
• CPR/AED certification (or ability to obtain upon hire)

Hours:

• Evenings and weekends