Analyst, Settlement Reconciliation at Fortis Payment Systems LLC – Plano, Texas

Description:

At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space.

We are seeking a detail-oriented Reconciliation & Settlement Analyst to join our Settlement team (Back Office) at Fortis. This role will support the accurate and timely reconciliation of financial transactions across merchants, partners, and payment networks. Additional responsibilities include analyzing settlement data, monitoring interchange and pricing structures, managing updates from card associations, and serving as a key liaison between internal departments to ensure alignment and issue resolution.

Key Responsibilities:

Reconciliation & Settlement

• Perform daily, weekly, and monthly reconciliation of transaction and settlement data across multiple payment platforms.
• Investigate and resolve discrepancies related to funding, chargebacks, fees, and settlement timing.
• Ensure accuracy and completeness of Journal Entries in accordance with internal controls and policies.

Card Association Updates

• Monitor, interpret, and implement updates from card networks (e.g., rule changes, fee adjustments, compliance requirements).
• Assess operational and financial impacts of card association changes and communicate them to relevant stakeholders.
• Maintain documentation and ensure internal systems and processes remain compliant with network regulations.

Cross-Functional Liaison

• Act as a central point of contact between departments such as Finance, Boarding/Maintenance, Risk, Product, and Technology.
• Facilitate communication and coordination to resolve reconciliation issues and implement process improvements.
• Translate complex financial data into actionable insights for non-technical stakeholders.

Reporting & Process Improvement

• Develop and maintain reports and dashboards related to settlement activity, discrepancies, and fee analysis.
• Identify inefficiencies in reconciliation processes and recommend automation or workflow enhancements.
• Support audits by providing documentation, analysis, and explanations of reconciliation processes.

Requirements:

Qualifications:

• Bachelor’s degree in finance, Accounting, Economics, or related field or equivalent experience
• 3+ years of experience in payments, reconciliation, settlement operations, or financial analysis.
• Strong understanding of payment ecosystems, including interchange and card network operations.
• Advanced Excel skills: experience with SQL or data tools is a plus.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication skills with the ability to collaborate across departments.

Required Skills:

• Must have experience working with card association rules and updates.
• Must have experience with payment processors (Fiserv, FIS) and merchant services systems (IQ, Access One, Client Line)
• Must have experience with NetSuite and reconciliation tools.

Key Competencies:

• Attention to detail and accuracy
• Analytical thinking
• Cross-functional collaboration
• Adaptability in a fast-paced environment
• Proactive problem-solving