Inside Sales Representative in Lincoln, Rhode Island at Acclaro Corporation

About Acclaro Corporation

Acclaro Corporation is a pioneering medical device company specializing in innovating, developing, and bringing to market the game-changing solutions to address today’s most challenging unmet needs in medical aesthetics and surgical fields. Committed to continuous innovations, Acclaro Corporation aspires to lead the energy-based medical device industry by aligning the latest technologies with market demand to deliver life-changing results for healthier and happier life for all men and women in the world.

At Acclaro, we treat each team member like family. We give our employees a voice to help strengthen and grow our organization and encourage everyone to innovate, lead and create. We give our employees the support, recognition, and room to grow their careers. We all work together as one collective team!

About the role

• We are seeking a motivated and results driven Inside Sales Representative to join our team and focus on selling service contracts for our portfolio of medical laser systems. This individual will play a key role in driving recurring revenue by engaging existing customers, uncovering opportunities within the installed base, and educating clients on the value of our service offerings.

What you'll do

• Proactively contact existing customers to promote, upsell, and renew service contracts for medical laser equipment.
• Manage inbound inquiries related to service agreements, pricing, and coverage options.
• Partner with the field sales and service teams to identify target accounts and ensure high contract renewal rates.
• Clearly communicate the value proposition of service contracts, including uptime assurance, cost predictability, and compliance benefits.
• Track sales activities, pipeline progress, and results using CRM software.
• Achieve or exceed monthly and quarterly sales quotas for service contract revenue.
• Provide accurate quotes, follow up on proposals, and close business in a timely manner.
• Gather customer feedback and relay market insights to sales leadership and product management.
• Maintain a professional and customer-centric approach in all interactions.

Qualifications

• Bachelor’s degree preferred; relevant experience may substitute.
• 5+ years of inside sales, telesales, or customer success experience; medical device or capital equipment industry experience strongly preferred.
• Proven ability to meet or exceed sales quotas.
• Strong phone presence, excellent communication, and active listening skills.
• Proficiency in CRM systems (Salesforce or similar) and Microsoft Office Suite.
• Ability to understand technical products and explain service benefits in simple terms.
• Self-motivated, organized, and able to manage multiple priorities.