Home Supervisor at Harbor House Ministries – Jenison, Michigan

Harbor House Ministries offers high-quality individualized care in a family-style setting for adults with profound developmental and physical disabilities. We believe every life has value and everyone can engage in meaningful connections with peers and community. Every individual has the opportunity to determine what each day looks like thanks to the specialized care our team is able to provide. Join us in fulfilling abundant life!

Requirements:
-You must be at least 18 years old and have a high school diploma or equivalent
-You must pass a fit-to-work physical, drug screen, background check, and fingerprinting

Benefits offered based on status and eligibility requirements:
-401(k) with employer match
-Health insurance
-Dental insurance
-Vision insurance
-Life insurance
-Pet insurance
-Short term disability
-Flexible spending account
-Paid time off (PTO)

Job Description
Position Title: Home Supervisor
Reports To: Clinical Director
Status: Full-Time
Location: Jenison, MI

Position Summary
The Home Supervisor oversees the day-to-day operations and staff of a residential home, ensuring high-quality direct care and a nurturing environment for residents. This role serves as a bridge between direct care and administration, maintaining regulatory compliance while championing the mission, vision, and quality of life standards of Harbor House Ministries.

Qualifications
• Experience: Minimum of two years in a supervisory or leadership role. Preferred five years of experience working as a Direct Caregiver at Harbor House Ministries or a related setting.
• Certification: Current Medical Assistant (MA) Certification, Licensed Practical Nurse (LPN), or Registered Nurse preferred.
• Interpersonal Skills: Exceptional ability to communicate and build relationships with individuals of all cognitive abilities.
• Requirements: Valid driver’s license and proof of auto insurance.
• Technical Skills: Proficiency in electronic charting and basic office software.

Essential Job Functions
Leadership & Staff Management
• Supervise, train, and mentor subordinate staff, including Lead Aides and Resident Aides.
• Conduct performance evaluations, provide ongoing coaching, and manage documentation for personnel actions.
• Partner with Training & Development Manager for staff orientation and facilitate opportunities for ongoing professional development.
• Lead home-specific staff meetings and participate in Clinical Management Team meetings.

Resident Care & Advocacy
• Provide direct personal care and Community Living Support (CLS) to residents as needed.
• Coordinate medical care, including scheduling and attending appointments with families, physicians, and specialists.
• Oversee medication management: receiving, documenting, and passing medications per policy, including routine inventory.
• Promote resident engagement through community, church, and in-house activities.

Operations & Compliance
• Ensure the home remains compliant with Harbor House policies and regulatory standards (licensing, CARF, LRE, MDHHS, etc.).
• Maintain accurate resident medical records, prescriptions, and documentation.
• Oversee home environments to ensure excellent standards of cleanliness, fire safety, and maintenance.
• Manage resident supplies and inventory efficiently.

Communication & Support
• Serve as the primary point of contact for families, guardians, staff, and assigned care team members.
• Participate in the on-call rotation (including every other weekend) and act as back-up for Lead Aides during scheduling emergencies.

Physical & Cognitive Requirements
• Observation & Communication: Ability to accurately read medical documentation, monitor resident well-being, and communicate effectively with residents, families, and staff in person and via technology.
• Stamina & Strength: Ability to lift 50 lbs. (independently or as a two-person assist) and perform repetitive physical tasks associated with resident care.
• Cognitive Reasoning: Ability to reason, problem-solve complex issues, and remain calm under pressure (e.g., CPR/First Aid emergencies or trauma-informed interventions).
• Attendance: Regular, predictable attendance is an essential function of this supervisory role.

Although every attempt has been made to make this job function list as complete as possible there may be other tasks not described above which may become necessary for the Home Supervisor to perform.