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Host- de Lazy Lizard at OC LIZARD LLC – Ocean City, Maryland

OC LIZARD LLC
Ocean City, Maryland, 21842, United States
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NewJob Function:Customer Service
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About This Position

Description:

At de Lazy Lizard, the Host is the first impression of the restaurant and the gatekeeper of the guest experience. In a high-volume, fast-paced tropical waterfront restaurant, the host stand controls the flow of the entire dining room — welcoming guests, managing wait times, and coordinating seating so the tides runs smoothly from the moment guests arrive.

The Host is responsible for greeting guests warmly, managing the waitlist, and seating guests efficiently throughout the restaurant while following strict server sections and computer rotation. Hosts communicate with bussers, servers, and managers to ensure tables are cleaned and ready, accurately quote wait times, and help maintain organized guest flow during busy shifts. This role requires strong organization, awareness of the dining room, and the ability to manage large groups and high guest volume while maintaining a friendly and professional demeanor. Hosts answer phones, assist with reservations when applicable, and provide guests with helpful information about the restaurant, seating options, and wait times. They maintain the host stand, manage guest paging systems when used, and help ensure entryways, waiting areas, and menus are clean and organized. During peak service, hosts must make quick decisions about seating while maintaining fairness between sections and ensuring the dining operates at maximum efficiency.

If you’re ready to greet guests, keep the dining room flowing, and help deliver an unforgettable de Lazy Lizard experience from the very first hello, we’re ready to welcome the guests in to get lazy.

Requirements:
  • Ability to work in a fast-paced, high-volume restaurant environment.
  • Strong communication and guest service skills.
  • Excellent organization and multitasking abilities.
  • Ability to remain calm and professional during busy periods.
  • Ability to stand for extended periods.
  • Positive attitude and ability to work as part of a team.
  • Greet and thank all guests promptly with a friendly and welcoming attitude.
  • Manage the waitlist and accurately quote wait times to guests.
  • Seat guests efficiently while balancing server sections and maintaining fair table rotation.
  • Communicate with bussers, servers, and managers to ensure tables are cleaned, reset, and ready for seating.
  • Monitor the dining room to maintain proper table flow and avoid overloading sections.
  • Assist with managing large parties and coordinating seating for groups.
  • Provide a positive first and last impression for every guest entering or leaving the restaurant.
  • Answer guest questions about the restaurant, menu, wait times, and seating areas.
  • Handle guest concerns professionally and notify a manager when needed.
  • Maintain a welcoming, organized, and energetic atmosphere at the front entrance.

Job Location

Ocean City, Maryland, 21842, United States
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Job Location

This job is located in the Ocean City, Maryland, 21842, United States region.

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