PHL - Philadelphia, PA - Dispatcher at LSG Sky Chefs – Philadelphia, Pennsylvania

Main Accountabilities

Monitors the proper staging of the galleys on the dock making sure that all galleys are available for uploading based on the dock sheet

Directs the actual loading of the galleys into the trucks and extends help to teams under time constraint

Coordinates with the controller/supervisors on any changes of flight assignment to respective teams

Ensures that all equipment changes are being staged properly and meets the appropriate service ready time

Verifies and covers all missing items from the galley before the same is actually loaded in the trucks

Ensures on-time dock departure of the teams in coordination with the dispatcher

Regularly checks the cooler and the entire loading dock for carts or items that might have been left by the teams

Covers any missing or requested items in the field when the same is not available in the Ramp Lead van

Caters extra-sections or even regular flights when manpower is shorthanded

Ensures that dock movers and loaders are cleaning the truck boxes before loading flights on the truck.

Ensures that dock, dock bays and ramp are kept clean and picked up at all times.

The Dispatcher/Controller/Lead is also in charge of the following

Maintains a temperature log of food items in the cooler and at the dock for all airlines

Checks the phone messages for overnight sick-calls and calling another personnel for coverage

Ensures that all flights for the first bank is properly staged for on-time dock departure

Helps the supervisor for manpower requirement for the next shift and the following day.

Takes care of FedEx/UPS/Admiral Club Deliveries and special request from customers

Stages ice and dairies for the red-eye flights

Ensures the cleanliness of the dock during and at the end of the shift

Performs special functions such as water service/charters in cases of very late flights and other special late-night requests from the airlines.