Collector - Self Pay Accounts at Powers Health – Munster, Indiana

Job Description:

The Patient Accounting Collector – Self Pay resolves discharged self-pay patient accounts by making inbound and outbound calls to patients and guarantors to discuss outstanding balances, payment options and financial assistance programs. This position focuses on maximizing cash collections, reducing bad debt and ensuring accurate documentation and follow-up in Epic while maintaining a high standard of patient service.

Required Skills & Qualifications:

High school diploma or equivalent required. Previous experience in a call center, telephone- based role and cash collections experience required. Experience in a hospital or medical business office preferred. Knowledge of insurance benefits, coordination of benefits and Indiana Medicaid programs preferred. Basic knowledge of medical terminology and healthcare billing practices preferred. Strong verbal and written communication skills when interacting with patients, the public, coworkers and professional offices. Bilingual (Spanish speaking) skills preferred. Proficient in PC applications, including Microsoft Word, Outlook and Excel. Epic experience preferred. Proficient with a 10 key calculator and ability perform mathematical calculations. Demonstrated problem solving and analytical skills. Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude. Strong attention to detail. Ability to work in fast-paced environment and meet established deadlines.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

Join our team of healthcare professionals at Powers Health. Apply today!