Part-Time Assistant, Dental Clinic at Tyler Junior College – Tyler, Texas

The Part-Time Assistant, Dental Clinic, is a part-time 10-month staff position that reports to the Manager, Dental Clinic; the Site Coordinator, Dental Clinic; and the Department Chair, Dental Studies.

• Assist with the coordination of the orderly function of the dental clinic.
• Work cooperatively and courteously with all dental studies students, patients, and faculty to ensure the clinic runs smoothly and all issues are addressed.
• Assist with the moving and storage of large/heavy boxes containing clinic and laboratory supplies.
• Maintain inventory for disposable products. Use this system to track inventory usage and monitor stock levels.
• Assist with inventory control of clinic supplies by checking in inventory and organizing supplies.
• Assist with the asset management system database used to check equipment in and out to students and faculty.
• Assist the Site Coordinator and clinical faculty to perform routine maintenance on equipment.
• Check in patients for their appointments and notify students when their patients arrive.
• Collect service fees, apply payment to the proper account, and prepare end-of-day deposits.
• Assist with requests to send x-rays to dental offices
• Receive x-rays and documentation sent to us from a dental office and upload the information into the correct patient's account.
• Fax Medical Consult forms to doctors to be filled out. Inform the student when the form is returned and whether or not further action is required.
• Assist in scanning documents into EagleSoft for patient records.
• Relay messages to students, faculty, and other staff members.
• Receive requests and ensure students receive supplies for community outreach.
• Order and print clinic forms to maintain an ample supply of forms.
• Organize clinic forms for easy access to students and faculty.
• Assist in preparing and organizing clinic documents.
• Supply information to the MSDS database administrator concerning products we use.
• Assist in tracking student locker key contracts
• Use proper telephone etiquette when answering phones, directing calls, taking messages, supplying information to the public, and gathering potential patient information.
• Assist in copying, picking up, and sorting of mail, typing, etc.

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Communication (Oral and Written), Interpersonal Skills, Leadership, Multi-tasking, Organizational Skills, Problem-solving, Time Management, Adaptability, Collaboration/Teamwork, Computer Software Skills, Exceptional Customer Service, Math Skills, Money Handling, and Professionalism in an Education Setting.

Work Environment: Ultrasonic sound, Indoor settings, Occasional work required outside regular business hours.

Physical Demands: Sitting, walking, lifting up to 50 pounds, bending, and repetitive typing.

Travel Required: Yes – Minimal 10%

If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.

Required Education/Experience

High School diploma or equivalent required

Preferred Experience

• Bilingual in Spanish
• One to three years’ experience in a dental office management or dental assisting
• One year of experience in a fast-paced environment requiring strong organizational skills, attention to detail, and superior customer service.
• Strong working knowledge of Microsoft Office Suite programs (including Excel, Word, and Outlook).

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.