Product Manager (Supply Chain Solutions) at Auger – Bellevue, Washington

About the Team & RoleAt Auger, we’re building the AI-powered operating system for modern supply chains, and we need product leaders who deeply understand how real-world operations work. As a Product Manager for Supply Chain Solutions, you’ll bridge the gap between the complex realities of global supply chain operations and our product development teams. Your mission is to ensure we build tools that supply chain professionals actually adopt, trust, and rely on to run their businesses.
You’ll use your hands-on experience running or supporting complex supply chains to shape the product vision, guide prioritization, and validate solutions that solve real operational pain. You’re the connective tissue between our customers’ operational challenges and our engineers’ technical creativity. Ensuring everything we ship is usable, credible, and grounded in reality. Key Responsibilities

• Deeply understand customer operations: Engage directly with supply chain teams to map their processes, pain points, and systems (ERP, WMS, TMS, etc.).
• Translate reality into product requirements: Turn real-world problems into structured use cases, requirements, and clear success metrics for engineering and design.
• Champion usability and adoption: Bring the operator’s perspective into every stage of the product lifecycle — from concept reviews to release testing.
• Collaborate cross-functionally: Partner closely with engineering, design, and data science to ensure our solutions balance technical feasibility with operational practicality.
• Validate and iterate: Use your industry expertise to stress-test prototypes, identify edge cases, and refine features for real-world impact.
• Inform the roadmap: Distill learnings from customer engagements into actionable insights that shape near-term priorities and long-term strategy.
• Maintain product integrity: Raise concerns early when proposed features don’t align with customer needs, ensuring we invest our time wisely.
• Measure impact: Define and track success metrics that reflect customer adoption, operational improvement, and business outcomes.
• Elevate the operator’s voice: Lead internal briefings and design sessions that ensure the voice of the user stays at the center of every product decision.

Qualifications

• 6+ years of Product Management experience.
• You’ve run or supported complex supply chains and understand the realities of enterprise systems (ERP, WMS, TMS, OMS, etc.).
• You bring strong product instincts and can balance user empathy, technical depth, and business judgment.
• You’ve likely been in rooms where tech overpromised and underdelivered. You bring a healthy skepticism that helps us build trustworthy products.
• You know how to build credibility with operators, translating between their language and that of software teams.
• You think in systems and workflows, not just features, connecting the dots across people, processes, and data.
• You’re motivated by impact, not just output, and measure success by what customers actually adopt and rely on.