SSDI Hearings Representative (EDPNA or Attorney) in Orlando, Florida at Advocate
Job Function: Customer Service
Advocate
Orlando, Florida, 32801, United States
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Job Description
SSDI Hearings Representative (EDPNA or Attorney)
About Advocate
Advocate is building a better way to help people obtain the benefits they deserve. We combine an experienced hearings team with modern technology to deliver excellent representation at scalewithout losing the human touch. Were growing quickly and looking for a Hearings Representative whos excited to win cases and help shape how hearings work in a high-velocity, mission-driven environment.
The Role
As a Hearings Representative at Advocate, you will own the end-to-end hearing process for Social Security Disability casesfrom record analysis through post-hearing follow-through. Youll be supported by a Hearings Case Manager, the broader hearings team, and Advocates technology platform, so you can
Responsibilities- Own hearings end-to-end for a portfolio of cases, including:
- Reviewing medical and non-medical evidence and identifying whats missing
- Building/validating a medical record summary and case theory
- Drafting and filing pre-hearing briefs and other hearing-level submissions
- Conducting pre-hearing conference calls with claimants to prepare testimony and set expectations
- Representing clients at SSA hearings (video/phone/in-person as applicable)
- Driving post-hearing wrap-up, including follow-ups, additional evidence requests, and next steps
- Partner closely with a Hearings Case Manager who will assist with logistics, scheduling, documentation, and claimant communicationsensuring a smooth and supportive claimant experience.
- Collaborate with the hearings team to review case strategy, share best practices, and improve consistency and quality across outcomes.
- Use Advocates technology to streamline review workflows, drafting, and case trackingthen provide feedback to make the system better over time.
- EDPNA or Attorney (in good standing where required) with significant prior SSA hearing experience
- Demonstrated ability to:
- Analyze medical records and translate them into a clear, persuasive narrative
- Draft strong, concise briefs that align evidence to SSA listings and functional limitations
- Prepare claimants empathetically and effectively for testimony
- Manage deadlines, filings, and hearing logistics with strong attention to detail
- Comfortable working in a fast-growing environment with evolving processesand excited to
- Experience working with high case volume while maintaining quality
- Experience with remote hearings and virtual client preparation
- Familiarity with representative payee issues, onset arguments, GRID rules, VE hypotheticals, RFC framing, or other hearing-stage strategy
- Interest in legal ops / process design / using tech to improve outcomes
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Job Location
Orlando, Florida, 32801, United States
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