Patient Dining Ambassador at Holyoke Medical Center – Holyoke, Massachusetts

Ensures the delivery of the highest level of customer service, as well as ensuring that patients of all ages receive nutritionally adequate food selections by demonstrating the ability to:

• introduce Dining Service program and menu to patients
• allow patients to select time and meal preference per diet order
• demonstrate knowledge of regular, texture modified, and therapeutic diets
• assess the need for dietary modifications
• stage tray prior to patient delivery
• check patient trays against tickets for accuracy
• observe an assess patients consumption of meals and document accurately on meal log
• follow precaution room policy

REQUIREMENTS: High school graduate; ability to read, write, and speak English; must be technology savvy; prior healthcare food service experience is desirable