EVENTS COORDINATOR at Denver Metro Chamber Of Commerce – Denver, Colorado

JOB PURPOSE

This position is a key member of the Events team and has sole responsibility for managing guest registration, managing volunteers and addressing inquiries for all events. This position will directly support the Senior Director of Events and provide additional assistance for all members of the team as needed. This position works with the communications and marketing team on the development and execution of external Chamber events throughout the year.

DUTIES AND RESPONSIBILITIES

Database & Website Responsibilities:

• Become a super-user of Salesforce (Chamber CRM member database) and Blackthorn (event registration system).
• Build event webpages in Blackthorn and work with the Marketing and Communications (MarComms) team to update Chamber website.
• Maintain and update event information on event website.
• Maintain entry and accuracy of event guest information in database, track tables with open seating and work with Events team on seating arrangements.
• Report current membership status (Chamber members vs. non-members) of event guests to the Chamber’s Sales department.

Event Responsibilities:

• For every event, oversee the registration process and the coordination and management of volunteers.
• Assist with event sales invoicing, follow-up, and fulfillment.
• As needed, build out of event materials including name tag designs, table tents, PowerPoint slides, etc.
• Work with Events Manager to manage the logistics of the annual Business Award application process.
• Track events on the Chamber’s internal event calendar.
• Independently create processes to improve customer service, such as establishing a system for guest confirmation emails, deadlines for collecting table names, etc.
• Occasional site visits.
• Assist with creation and distribution of event surveys and sponsor follow-up.
• Provide administrative support for the Events department.

Other

• Manage event inventory and check-out process for Events equipment.
• Be available for front desk coverage for the front desk breaks and lunches on a rotating schedule.
• Additional duties as assigned

MINIMUM QUALIFICATIONS / REQUIREMENTS

One to three years previous experience as an administrative assistant or assisting with events is preferred but not required.

• Advanced administrative skills including Microsoft Office suite.
• Prefer Salesforce knowledge and experience.
• Pro business beliefs that are consistent with the organization's mission and generally with the positions of the Denver Metro Chamber of Commerce
• Excellent customer service and communication skills necessary.
• Must possess proficient business writing skills, basic accounting and data entry skills.
• Detail-oriented and ability to manage multiple projects, priorities and tight deadlines.
• Contribute positively within a strong team environment.

WORKING CONDITIONS

Business office environment with professional work attire required in the office and for attendance of all programs, events and/or department meetings. Must be able to travel efficiently to off-site meeting locations throughout the city if required.

This individual will need to work outside the hours of 8:00 a.m. to 5:00 p.m. to help staff events. These off-hour occasions are typically planned and known in advance.

PHYSICAL REQUIREMENTS

Physical requirements of the job include sitting at a desk (70% of the time); lifting up to 30 pounds may be required to perform the job duties.

DENVER METRO CHAMBER BENEFITS SUMMARY

DMCC has created a workplace culture that allows our team to focus on doing excellent work, knowing that they have an employee centric benefits package that includes:

• Paid Time Off
• Time for sharing time, talent and expertise with a charitable organization
• 401K, up to 4% match, 2 year vesting period
• Professional Development
• Access to highly esteemed events and programs

We partner with the following carriers:

• Cigna Healthcare
• Rx Coverage
• Delta Dental PPO
• VSP Vision Care
• Short Term and Long Term disability
• Legal Shield
• Rocky Mountain Reserve / spending accounts

The Chamber and its affiliates are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees. Employment decisions are made on a non-discriminatory basis, and without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, status as a parent, national origin, disability status, genetics, protected veteran status, political affiliation, military service, other non-merit-based factors, or any other characteristic protected by federal, state, or local laws.

This role is open until filled