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Duty Manager – Inner West in Glebe, New South Wales at Nature’s Energy

Recently UpdatedSalary: $65000 - $75000Employment Type: Full-TimeExperience Level: 2-3 Years
Nature’s Energy
Glebe, New South Wales, 2037, Australia
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Job Description

Duty Manager – Glebe, Balmain, Newtown
Hospitality & Operations Leaders Wanted | Make the Move into Wellness
Inner West | $65,000 – $75,000 + super
Reports to Spa Manager and COO

Ready for a manager role with real scope - people, operations and growth - without the late nights?

Nature's Energy is one of Sydney's most established day spa and bathhouse groups, operating in one of the fastest-growing sectors in the market: wellness, recovery and self-care.

Bathhouses are booming, wellness is no longer niche, and we've been replenishing what life takes out long before it became a trend.

We're now looking for a mature, hands-on Duty Manager to assist our spa managers to run our three venues as one high-performing operation - building culture, holding the team accountable, developing our people and managers, and getting every site operationally sharp before our next venue opens.

Why You'll Love This Role

  • Step up into an operations role with a leading, established wellness brand

  • Be the 2IC for our spa managers across three premium venues in one of Australia's fastest-growing industries

  • Use your people, service and operational leadership without the late nights

The Role
This is a highly operational manager role for someone who likes being on the floor, close to the team, and connected to the guest experience.

You'll be the 2IC responsible for the day-to-day running of up to 20 employees per venue, building a calm and professional environment even when it's busy, and lifting every site to a consistent standard.

You will oversee and support:

  • Coordinating operations across one to three inner west venues

  • Building a strong team culture and a genuine standard of people accountability

  • Mentoring and developing front-of-house leads and therapists - growing our next generation of leaders

  • Being hands-on on the floor while managing priorities and service flow

  • Presentation, maintenance and fast, practical troubleshooting when things go wrong

  • Driving premium guest experience and service standards

  • Building strong relationships with regular guests and the local community

  • Helping drive business performance, team culture and local growth

About You
We're looking for an exceptional people leader and mentor who can build culture and drive accountability.

You'll bring:

  • A track record of exceptional customer service and people management

  • Comfort leading sizeable daily teams (up to 20 per venue) with the Spa Manager and other Duty Managers across multiple sites

  • Calm and decisive troubleshooting under pressure

  • Full Australian work rights

You may currently be a new manager, senior operations or retail employee ready for your next step.

Why Join Us?
We believe our energy comes from our people. This is an opportunity to join a growing wellness business with a strong reputation, loyal guests, and a clear vision for the future.

Why You'll Love It Here

  • $65,000 – $75,000 + superannuation

  • Free bathhouse access

  • Career growth opportunities

  • A supportive leadership team

  • A beautiful wellness environment

  • The chance to build a long-term career in a booming industry

If you're a strong operations manager ready for a new chapter, we'd love to hear from you.

Job Location

Glebe, New South Wales, 2037, Australia

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