Education and Events Coordinator in Laurel, Maryland at American Institute of Ultrasound in Medicine

The AIUM (American Institute of Ultrasound in Medicine) is a not-for-profit multidisciplinary medical association of physicians, sonographers, scientists, students, and other health care providers. Our mission is to empower and cultivate a global multidisciplinary community engaged in medical ultrasound through raising awareness, education, sharing information, and research. Our vision is a world where high-quality medical ultrasound is accessible to all for improved patient care.

The AIUM has a rich 70-year history, yet we are a growing organization focused on attracting the right team members who enhance our culture by being humble, collaborative, innovative, ambitious, and masters of execution! Our six core staff values are to express curiosity, be resourceful, collaborate first, act with integrity, demonstrate empathy, and embrace lifelong learning.

AIUM offers a collaborative work environment, challenging careers, and competitive compensation. We provide ample opportunities for personal development, sharing your ideas, and impacting our organization and members. Employment benefits include insurance (medical, dental, vision, disability, and life), time off (vacation, personal, sick, holiday), retirement plan, professional development, and learning opportunities.

We foster year-round networking, engagement, and learning with our member community.

Position Summary:

Under the guidance of the Senior Manager, Education and Events, the Education and Events Coordinator will work with internal and external teams to manage various aspects of AIUM’s educational products.

Responsibilities:

Program Tracking and Event Coordination

Maintain program trackers, timelines, task lists, and status updates to support the coordination and execution of education programs and events.

Coordinate shipping, receipt, inventory, and distribution of event materials and supplies.

Assist with onsite setup and operational support for educational courses, meetings, and events.

Coordinate onsite faculty technical testing and readiness in collaboration with the education and events team.

Registration, Financial Coordination, and Learner Support

Administer registration for webinars and other learning management system (LMS) educational offerings, including maintaining accurate participant records.

Provide registration support and responsive learner customer service, including serving as a primary contact for phone and email inquiries to learn@aium.org.

Coordinate registration-related refunds and maintain appropriate documentation in collaboration with relevant staff.

Webinar Planning, Administration, and Execution

Collaborate with societies, industry, and leadership teams to plan and coordinate AIUM webinars; solicit ideas and monitor offerings to support a diverse range of topics and speakers.

Coordinate webinar schedules, logistics, administration, and delivery, and partner with the marketing team to support promotion.

Ensure webinar educational information is accurately entered, reviewed, and maintained in relevant systems and learner-facing materials.

In collaboration with the Education Programs Manager and CME Manager, communicate with speakers to collect required content and ensure conflict-of-interest forms and disclosures are completed.

Organize and facilitate webinar practice sessions; provide technical support before and during live webinars; manage webinar-day execution and follow-up.

Support CME-related webinar practice and execution in coordination with the CME Manager.

CME, Data, and Post-Program Support

Collect, organize, and maintain program and learner data to support education operations, evaluation, and reporting.

Complete post-webinar tasks, including participation data collection, reconciliation, and reporting, and coordinate any required follow-up.

Collaborate with the education team to gather and curate relevant, high-quality content for online learning and virtual courses.

Education/Knowledge/Experience:

• Associate’s degree required or equivalent work experience; bachelor’s degree in Event Management, Education, Business Administration, Association Management, or a related field preferred.
• Experience working in a membership association, nonprofit, or organization supporting educational programs, webinars, meetings, or events preferred.

Skills:

• Technologically proficient, ability to grasp new technologies and technical material quickly. Proficient working within an LMS, as well as managing webinar logistics.
• Excellent customer service and interpersonal skills, with demonstrated ability to work calmly, effectively, and flexibly with members, volunteers, committees, staff, and other professionals from diverse backgrounds and geographic locations.
• Excellent written and verbal communication skills
• Detail-oriented and highly organized
• Self-motivated with the ability to work efficiently in a virtual/hybrid environment
• Ability to work independently, as well as collaboratively with team members

Other:

• Location: Laurel, MD, hybrid
• Some travel will be required. Ability to travel to meetings, events, and seminars.
• Compensation: based on experience, 37.5 hour work week, range for the position is $28-$31/hour.

To Apply

• Interested candidates are encouraged to apply by submitting a resume and cover letter through our online application system. We look forward to learning about your experience and interest in joining the AIUM team.

AIUM is committed to building a team that represents a variety of backgrounds, perspectives, and skills, as well as providing a workplace of mutual respect, free of any discrimination or harassment. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.