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Server Assistant in Franklin, Tennessee at SOUTHALL FARM & INN

NewJob Function: Customer Service
SOUTHALL FARM & INN
Franklin, Tennessee, 37064, United States
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Job Description

Description:

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

As a Server Assistant, you will help us forage new and lasting connections with our guests who dine with us, showcasing our fresh, seasonal fare that highlights the path from seed to plate by supporting the front server during restaurant service in one of our two restaurants in order to provide an exceptional dining experience.

Our two restaurants, Sojourner, and January, each evoke a feeling of their own; Sojourner, our center of the life in the Inn, where all are welcome to gather, and our all-day and in-room dining emanates from its kitchen. The vibe is elegant but casual. January, open exclusively for dinner, with each meal dependent on the season and ingredients available for harvest. It is where our guests will come to share the joy of a meal with family and friends all while watching it all prepared in our state-of-the-art open kitchen.

Responsibilities

  • Properly set each table with the appropriate china, glass and silver, based on the details of the reservation
  • Assist Front Servers with the service of food and beverage during the dining experience, including running of food and pre-bussing of tables
  • Clear table of all items immediately following the guests departure
  • Organize and clean back of house area, including server and beverage stations
  • Stocking of linen, china, silver and glassware for restaurant service and monitoring quality and cleanliness of items
  • Preparation of condiment and garnish items and food and beverage items as needed
  • Moving and set up tables and chairs within the restaurant as required for the operations
  • Provide guests with a warm welcome, anticipatory service, and a fond farewell upon departure
  • Assists in other outlets when needed based on business levels
  • Perform other duties and tasks as assigned
Requirements:
  • Customer service experience
  • Team player
  • Good communication skills
  • Attention to detail
  • Strong sense of urgency
  • Open to continued education
  • High School Diploma
  • Must be able to push, pull and lift 50 lbs.
  • Available to work weekends, evenings and/or holidays
  • Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions

Our Benefits

  • Competitive compensation package
  • Medical, dental, vision, short and long-term disability, company-provided life insurance
  • Generous paid time off accruals
  • 9 paid holidays annually
  • 401k and company match
  • Education reimbursement
  • Best-in-class Employee Assistance Program
  • Free weekly outdoor activities and wellness classes
  • 30% internal discounts
  • Fresh and free daily meal
  • Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.


Job Location

Franklin, Tennessee, 37064, United States

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