Regional Clinic Manager in EAU CLAIRE, Wisconsin at ReforMedicine SC

At ReforMedicine, we believe healthcare should be simple, accessible, and centered around the patient. As an independent healthcare organization serving communities across western Wisconsin, we're taking a different approach to traditional healthcare through transparent pricing, direct-pay services, and employer-sponsored primary care. Our services include family medicine, medical weight loss, and preventive care, with an emphasis on personalized service, timely access, and meaningful patient relationships. We're committed to removing unnecessary complexity from healthcare and making quality care more accessible and affordable for the communities we serve.

We are seeking an experienced Regional Clinic Manager to oversee day-to-day operations across multiple clinic locations in western Wisconsin. This is a hands-on leadership role for someone who thrives on building high-performing teams, improving patient access and flow, and ensuring consistent, efficient operations across locations.

Reporting to the Director of Clinic Operations, this individual will work closely with clinic leadership, providers, and staff to support operational excellence and deliver an exceptional patient experience.

• Oversee day-to-day operations across multiple clinic locations, ensuring efficient workflows, consistent standards, and exceptional patient experiences.
• Lead, coach, and support clinic teams and supervisors, fostering accountability, collaboration, and high performance.
• Oversee patient scheduling, provider schedules, and staffing coordination to ensure appropriate coverage and efficient patient access.
• Support staff training, development, and performance management to maintain consistent service and operational standards.
• Identify and resolve operational challenges, improve patient flow, and promote consistency across clinic locations.
• Monitor staffing levels, labor costs, and operational resources, partnering with the Director of Clinic Operations to support efficient and financially responsible clinic operations.
• Partner closely with the Director of Clinic Operations, providers, and clinical leadership to support effective clinic operations and continuous improvement.

• Minimum 5 years of progressive experience in ambulatory clinic or practice management, preferably multi-site primary care.
• Proven success supervising both front-office and clinical support teams, including experience leading supervisors or leads.
• Strong ability to manage complex patient scheduling and access in hybrid membership or direct-pay environments.
• Excellent leadership, coaching, organizational, problem-solving, and communication skills.
• Willingness and ability to travel regularly among western Wisconsin clinic locations.
• Bachelor's degree in healthcare administration, business, nursing, or related field preferred; equivalent experience considered.
• Proficiency with EMR/practice management systems (NextGen Office experience is a plus).

• Experience in direct primary care (DPC), direct-pay, employer-sponsored, or transparent-pricing models.
• Clinical background (RN, medical assistant, or similar).
• Prior multi-site leadership that integrated front desk and clinical support functions.

• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with employer match.
• Free primary care appointments for you, your spouse, and children, plus discounted labs, vaccines, prescriptions, supplies, and medical weight loss programs.
• Profit sharing and employee referral programs.
• Employee assistance program (EAP) and professional development opportunities.
• A collaborative, patient-focused work environment where your leadership makes a meaningful difference.