Food Server in San Antonio, Texas at Zachry

*** NECTARIE CAFE PM SERVER ***

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio – A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues—including the iconic La Mariposa sculpture pavilion—a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired.

Our purpose is expressed through service—gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Food Server provides attentive, knowledgeable, and courteous service to guests throughout the hotel's dining outlets, lounges, and service areas. This role is responsible for taking food and beverage orders, delivering exceptional guest service, maintaining dining standards, and creating memorable guest experiences in a full-service hotel environment. The Food Server plays a key role in supporting efficient operations while enhancing guest satisfaction through professionalism, teamwork, and hospitality excellence.

Guest Service & Dining Experience

• Welcome guests warmly and provide a professional, engaging dining experience
• Present menus, answer questions, and offer thoughtful recommendations based on guest preferences
• Take accurate food and beverage orders and enter them efficiently into the POS system
• Deliver food and beverages according to established service standards while ensuring accuracy and presentation quality
• Monitor guest tables throughout service to anticipate needs, refill beverages, and clear used items promptly
• Communicate dietary restrictions, allergen information, and special requests accurately to the kitchen and service teams
• Prepare and present guest checks accurately and process payments according to hotel procedures

Restaurant Operations

• Coordinate with bartenders, food runners, hosts, bussers, and kitchen staff to maintain smooth service flow
• Assist with resetting tables and maintaining a clean, organized dining environment
• Maintain knowledge of menus, daily specials, beverages, wines, and promotions
• Utilize suggestive selling techniques to enhance guest satisfaction and increase revenue opportunities
• Follow all food safety, sanitation, hygiene, and alcohol service standards including TABC compliance
• Maintain cleanliness and organization of service stations and dining areas
• Participate in pre-shift meetings and communicate updates, guest needs, and service priorities
• Support banquet and special event operations when needed

Additional Responsibilities

• Complete opening and closing side work duties including stocking, cleaning, and organizing supplies
• Maintain professional appearance and follow all uniform and grooming standards
• Report maintenance concerns, spills, or safety hazards promptly to management
• Perform other duties as assigned to support Food & Beverage operations
• Maintain reliable and consistent attendance as an essential function of the role

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required

Preferred Education & Experience

• Previous restaurant, banquet, or hospitality service experience preferred
• Experience in a luxury or full-service hotel environment preferred

Required Skills & Abilities

• Strong customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Ability to stand, walk, and carry trays for extended periods
• Strong attention to detail and commitment to service excellence
• Team-oriented mindset with the ability to collaborate effectively
• Ability to work flexible schedules including evenings, weekends, and holidays
• Professional appearance and demeanor

Licenses & Certifications

• Food Safe Serve/Texas Food Handlers Certification required
• TABC certification required and maintained

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.