Parts Specialist in Wade, North Carolina at AutoTech Solutions LLC

Parts Specialist

Full Time In Office: Wade, NC| $18.00-$20.00 / hr.| Day 1 benefits, $0 dollar employee only coverage

About AutoTech Solutions

AutoTech Solutions is a fast-growing provider of aftermarket automotive shop equipment, delivering high-quality tools, machinery, and service solutions to independent repair shops and dealerships. From vehicle lifts and air compressors to alignment systems and A/C machines, we support the service bays that keep vehicles on the road.

Built on hustle, innovation, and hands-on customer support, AutoTech is on a mission to bring dependable equipment and exceptional service to every corner of the garage. Backed by private investment firm Brixey & Meyer Capital (BMC), we are executing an ambitious growth strategy to create a leading platform in automotive equipment distribution and service. With operations in Michigan and the Carolinas, we support customers across the region with local expertise and responsive service.

This is more than a job — it's an opportunity to join a growing organization that values initiative, rewards performance, and invests in its people. As we continue to expand, we're looking for motivated, detail-oriented professionals who want to grow alongside us and make a meaningful impact.

Position Overview

AutoTech Solutions is seeking a dependable and detail-oriented Parts Specialist to join our team in Wade, NC. In this role, you will be responsible for sourcing, ordering, organizing, and distributing parts used in the installation, maintenance, and repair of automotive shop equipment. You will play an important role in keeping our service and installation teams running efficiently by ensuring the right parts are available when and where they are needed.

The ideal candidate is highly organized, comfortable managing multiple priorities, and experienced in parts management, inventory control, or warehouse operations. This position also involves working directly with customers and vendors to provide quotes, process orders, and support phone and online parts sales.

Key Responsibilities:

Parts Sourcing & Order Management

• Identify, source, and order replacement parts for automotive shop equipment, including vehicle lifts, air compressors, A/C machines, and fluid systems.
• Coordinate with manufacturers and vendors to obtain competitive pricing, confirm availability, and manage lead times.
• Prepare and process purchase orders, returns, and warranty claims.
• Track incoming shipments, verify order accuracy, and communicate any delays or discrepancies.
• Coordinate parts ordering and allocation for larger installation and service projects.

Inventory & Warehouse Operations

• Maintain accurate inventory records and ensure appropriate stock levels to support daily operations.
• Receive, inspect, label, and organize incoming parts and materials.
• Prepare and stage parts and equipment for scheduled service calls and installations.
• Distribute parts to technicians and installation teams in a timely and organized manner.
• Conduct routine cycle counts and assist with annual inventory audits.
• Maintain a clean, safe, and organized warehouse and parts storage area.

Customer Service & Sales Support

• Respond to customer inquiries regarding parts availability, pricing, and compatibility.
• Prepare accurate quotes for phone and online parts sales.
• Process customer orders and coordinate shipping or pickup arrangements.
• Provide order updates and assist customers with returns, warranty inquiries, and general parts questions.
• Work closely with internal service, installation, and sales teams to ensure parts needs are met.

Additional Responsibilities

• Maintain accurate records of parts transactions, inventory movements, and customer orders.
• Identify opportunities to improve inventory organization, ordering processes, and overall efficiency.
• Perform other duties as assigned to support daily operations.

Required Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Minimum of 2 years of experience in parts management, inventory control, warehouse operations, or a related field.
• Experience with automotive equipment, mechanical parts, or industrial equipment preferred.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Customer-focused mindset with the ability to work effectively with vendors, technicians, and internal teams.
• Basic computer proficiency and experience using inventory management or ordering systems.
• Strong problem-solving skills and the ability to work independently.
• Valid driver's license required.
• Forklift experience preferred.

What We Offer

• Day-One Benefits: Medical, dental, and vision coverage beginning on your first day of employment, including a $0 employee-only medical coverage option.
• 401(k) with Company Match: Build your financial future with a company-supported retirement plan.
• Paid Time Off: Annual PTO allotment to support vacation, personal time, and overall well-being.
• Paid Holidays: Company-paid holidays throughout the year.
• Growth Opportunities: Join a rapidly expanding organization with opportunities to develop your skills and advance your career.
• Supportive Team Environment: Work alongside a dedicated team that values collaboration, accountability, and getting the job done right.

Work Environment & Physical Requirements

• This is a full-time, on-site position based in Wade, NC.
• Work is performed primarily in a warehouse and shop environment, with some administrative and computer-based responsibilities.
• Must be able to lift and move materials weighing up to 50 pounds.
• Requires regular standing, walking, bending, reaching, and handling of parts an inventory.
• Must be able to safely operate warehouse equipment when trained and authorized.