Implementation Consultant in Multiple Locations at Distro

Company: Vensure Employer Solutions the largest privately held organization in the HR technology and service sector; provides HR/HCM technology, managed services, and global BPO; serves over 95,000 businesses and processes over $135B in annual payroll; headquartered in Chandler, Arizona; learn more at www.vensure.com

Position: Implementation Consultant (PEO implementation specialist)

Position Summary: Be a subject matter expert in your functional area; oversee client implementation, coordinate cross-functional teams, ensure regulatory compliance, and deliver an exceptional client experience.

Essential Duties & Responsibilities:

Lead the client implementation process for new PEO clients to ensure a seamless transition to our services

Manage full client implementation by gathering requirements and configuring PEO solutions to meet client needs

Serve as primary client contact during implementation: address concerns, answer questions, and provide guidance on system configuration and best practices

Deliver training and guidance to drive effective use and adoption of the PEO system

Troubleshoot and resolve technical or process-related issues during implementation

Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams

Maintain subject matter expertise on industry trends, workflows, complex client scenarios, and benefits regulations

Identify opportunities for process improvements and efficiency gains in benefit implementations

Perform other duties as required

Marginal Functions:

Propose enhancements to implementation methodologies, tools, and templates

Collaborate with peers and leadership to maintain consistency in implementation practices

Attend webinars, seminars, and trainings

Support ad hoc duties or projects as assigned

Knowledge, Skills & Abilities:

Excellent written and verbal communication and interpersonal skills; ability to build rapport with clients and internal teams

Problem-solving mindset with the ability to analyze complex situations and develop effective solutions

Exceptional attention to detail and strong analytical skills for data analysis and quality control

Ability to prioritize and re-prioritize to meet changing objectives and deadlines

Ability to stay organized and balance workloads according to task urgency

Maintain professionalism and composure under pressure or during escalated situations

Demonstrated teamwork skills and ability to foster cooperation among team members

Education & Experience:

High School diploma/GED or equivalent combination of experience, skills, education, certifications, or job training

Minimum of 3 years of related work experience

Proficiency with HR software and tools, specifically PrismHR

Strong understanding of payroll and HR processes, regulations, and compliance requirements

Proven experience in implementation, payroll, or related field; track record managing multiple implementation projects and meeting deadlines

Knowledge of relevant federal and state regulations for benefit administration

Proficient with Microsoft Office (Word, Excel, PowerPoint)

Licenses & Certifications:

Industry certifications not required but beneficial (for example: FPC, CPP, PHR, SHRM-CP, PMP)

Physical, Mental & Communication Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the functions

Frequently required to sit; occasionally required to stand and walk

Must be able to remain stationary 75100% of the time and occasionally move about the building to access equipment or mail

Constant communication with team members and employees; frequent computer and office equipment use (keyboard, mouse, printer, scanner, copier, fax)

Repetitive motions may include wrists, hands, and/or fingers

Requires ongoing mental comprehension to assess accuracy, neatness, and thoroughness of assigned work

Specific vision abilities include close vision and ability to adjust focus

Moderate concentration/intensity with prolonged mental effort; typical office noise level may be moderate

May occasionally move objects up to 20 lbs throughout the office

Environmental Conditions:

Indoor office environment with occasional moderate noise from equipment or co-workers

Disclaimer:

This job description does not state or imply that these are the only duties to be performed; employee will follow other job-related instructions and duties as requested by management

Management may add, revise, or delete information in this job description

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform essential functions

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship

Benefits:

Health Insurance: medical, dental, and vision coverage

Retirement Plan: 401(k) with company match

Paid Time Off: PTO, holidays, parental leave, and sick leave as required by applicable state law

Other Benefits: life insurance, short-term disability, long-term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), identity theft protection, critical illness, accident, cancer, hospital protection, legal insurance, and pet insurance

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