Regulatory Change Management Admin in Quezon City, Metro Manila, Philippines, National Capital Region at NightOwl Consulting Philippines Inc.

We are looking for a detail-oriented and organized professional to provide administrative support for our Regulatory Change Management process. This

**SKILLS, KNOWLEDGE AND EXPERTISE**

• Strong written and verbal English communication skills.

• Exceptional attention to detail and accuracy when handling information and documentation.

• Highly organized, with the ability to manage multiple tasks, deadlines, and follow-ups.

• A process-oriented mindset and the ability to follow established procedures consistently.

• Strong coordination and administrative skills.

• Friendly, approachable, and comfortable communicating with a variety of stakeholders.

• Ability to work independently while collaborating effectively with a team.

• Proactive in identifying missing information, tracking outstanding tasks, and ensuring timely follow-through.

• Proficiency in Microsoft Office or Google Workspace, particularly spreadsheets, documents, and email.

• Previous experience in administrative support, operations, documentation, compliance support, or a related role is an advantage.

• Mortgage industry experience is not required.

**RESPONSIBILITIES**

• Provide administrative and coordination support for regulatory change management activities.

• Maintain accurate, organized, and up-to-date records, documentation, and tracking logs.

• Monitor action items, deadlines, and follow-ups to help ensure timely completion of assigned tasks.

• Assist in organizing and managing information related to regulatory changes and internal processes.

• Coordinate with relevant stakeholders to gather information, communicate updates, and support workflow completion.

• Review documents and records for completeness, accuracy, and consistency.

• Help maintain established procedures, trackers, and administrative workflows.

• Support the preparation of reports, summaries, and other documentation as needed.

• Communicate clearly and professionally with team members and stakeholders regarding updates, requests, and outstanding items.

• Handle administrative tasks with discretion, accuracy, and a strong sense of accountability.