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Front Desk/Administrative Coordinator in Taylor, Michigan at Wallside Windows

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Wallside Windows
Taylor, Michigan, 48180, United States
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Job Description

General Summary

Combines front office customer service with permit processing and administrative support; answers inbound calls in a prompt, courteous and professional manner ensuring the highest service standards and provides administrative support to the overall operations of the business.

Primary Duties and Responsibilities

  • Answer all inbound calls and assist the caller or redirect to the appropriate department and/or individual.
  • Greet customers and visitors.
  • Prepare and mail various customer correspondence.
  • Coordinate with various municipalities to process, submit and track permits.
  • Coordinate with customers and building departments for project inspections.
  • Filing, faxing, copying and other administrative tasks.

    • Qualifications and Skills

  • High school diploma.
  • Preferably at least one year’s experience interacting with customers (i.e. retail, restaurant, service) in some capacity.
  • Excellent communication and interpersonal skills to effectively and professionally communicate with customers, sales professionals and other team members.
  • Detail-oriented with the ability to multi-task and prioritize in a fast paced, high-volume environment with an emphasis on data entry accuracy and timeliness.
  • Exceptional follow-through and organizational abilities.
  • Ability to be able to work independently or as a team.
  • Strong computer proficiency.

    • Physical Requirements

  • Position is largely a sedentary role with heavy phone and computer work.

    • Job Description_Front Desk_Admin Coordinator.docx


    Monday - Thursday: 8:00 a.m. - 4:00 p.m.; Friday: 8:00 a.m. - 2:00 p.m.
    Saturday: 8:00 a.m. - 10:00 a.m. on a rotating schedule

    Job Location

    Taylor, Michigan, 48180, United States

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